Bench General Manager | New Location!
SusieCakes Bakery · Nashville, TN · 1 mo ago
HybridManagementFull-time
General Manager
We're looking for a General Manager with 3+ years of experience in bakery, restaurant, or retail leadership. The ideal candidate should have a passion for guest experience and team development, along with a strong work history and desire to grow.
Responsibilities
- Lead the team in building genuine guest connections and world-class hospitality
- Create a fun, lively, and celebratory environment
- Deliver on success metrics based on the happiness of our team members and guests
- Manage the team in building genuine guest connections and world-class hospitality
- Support and work in the kitchen and manage the production process to ensure quality products are delivered
- Manage all business goals (staffing (payroll), operating expenses, and budgets)
- Manage the development & training of all employees
- Ensure proper safety procedures are being followed and maintain a clean and sanitary environment in accordance with the Excellence Log and health department standards
- Possess and demonstrate a “One team, One goal” philosophy
- Create partnerships with the community to grow the business and brand
Qualifications
- 3-5 years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries
- Bachelor’s Degree in business or hospitality management, preferred
- Ability to work in multiple regional locations
- Ability to adapt to a flexible schedule according to business needs
- Must have reliable transportation
Physical Requirements
- Frequent walking, kneeling, bending and reaching overhead
- Able to stand for extended periods of time
- Must be able to lift, move and carry up to 50 pounds
Benefits & Perks
- Flexible work schedule
- Free non-slip shoes (annually!)
- Birthdays off (month PTO with complimentary cake)
- Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
- Medical, dental, vision insurance
- Vacation, 401k, FSAPaid Sick Time
- Referral Program
- Pet rescue reimbursement and pet insurance
- Flexible return to work schedule for maternity leave
- Generous 50% discount to all our delicious desserts!
Schedule
47.5 hours/week, including weekends & evenings
Pay
Yearly