Bench General Manager

General Manager

We're looking for a General Manager with 3+ years of experience in bakery, restaurant, or retail leadership. You should have a passion for guest experience and team development, along with a strong work history and desire to grow.

• Passion for guest experience & team development
• Strong work history & desire to grow

Salary

Salary: $X per year

Schedule

Schedule: 47.5 hours/week, including weekends & evenings

About the Role

At SusieCakes, we make old-fashioned, sentimental dessert favorites – just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars – all baked from scratch, on-site daily, using the freshest and finest ingredients.

Qualifications

• 3-5 years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries
• Bachelor’s Degree in business or hospitality management, preferred
• Ability to work in multiple regional locations
• Ability to adapt to a flexible schedule according to business needs
• Must have reliable transportation

Physical Requirements

• Frequent walking, kneeling, bending and reaching overhead
• Able to stand for extended periods of time
• Must be able to lift, move and carry up to 50 pounds

Leadership Attributes

• Leads the team in building genuine guest connections and world class hospitality to Make Days Better
• Supports and works in the kitchen and manages the production process to ensure quality products are delivered
• Manages all business goals (staffing (payroll), operating expenses, and budgets)
• Manages the development & training of all employees
• Ensures proper safety procedures are being followed and maintains a clean and sanitary environment in accordance with the Excellence Log and health department standards
• Possesses and demonstrates a “One team, One goal” philosophy
• Understand and creates partnerships with the community to grow the business and brand

Benefits & Perks

• Flexible work schedule
• Free non-slip shoes (annually!)
• Birthdays off (birthday month PTO with complimentary cake)
• Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
• Medical, dental, vision insurance
• Vacation
• 401k
• FSAPaid Sick Time
• Referral Program
• Pet rescue reimbursement and pet insurance
• Flexible return to work schedule for maternity leave
• Generous 50% discount to all our delicious desserts!

PHYSICAL REQUIREMENTS

• Frequent walking, kneeling, bending and reaching overhead
• Able to stand for extended periods of time
• Must be able to lift, move and carry up to 50 pounds

Equal Opportunity Employer

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws.