Bench General Manager

About the role

The Bench Manager position offers a unique opportunity to learn and grow, with the aim of eventually managing a designated home store and its team. This role involves shadowing existing store managers, working closely with the District Manager, and immersing oneself in the key responsibilities that define Equator's commitment to excellence.

Responsibilities

• Shadow existing store managers to gain hands-on experience
• Work closely with the District Manager to drive sales and monitor Key Performance Indicators
• Create schedules that align with business and employee needs
• Maintain accurate payroll management and address customer concerns promptly
• Learn the art of financial performance and contribute to the success of a future home store

Requirements

• Demonstrated passion for coffee and ability to inspire it in others
• Management experience in specialty coffee, retail, hospitality, or customer service
• Experience managing a profitable and operationally sound single café/restaurant
• Maintain current state issued SERVSafe Manager Certificate
• Recruiting, hiring, and managing staff skills
• Strong leadership skills with professional maturity
• Proven ability to understand and execute on organizational goals and objectives
• Enjoy working on a team and collaborating as a team player
• Leadership, relationship, team building, and conflict management skills
• Excellent interpersonal and communication skills - both oral and written
• Able to exercise independent judgment and decision-making skills
• Able to work in a fast-paced environment, manage competing priorities, and meet deadlines
• Experience with POS touch screen, Microsoft Office, Google Suite, and other computer skills
• Bilingual in Spanish and English preferred

Qualifications

• High School or GED equivalent
• Compensation commensurate with experience

Benefits

• Commuter Benefits - pre-tax parking and transit
• Employee Assistance Program (EAP)
• Employee discount on merchandise, coffee gear, and at Equator cafes
• Continuing coffee education classes
• Free mental health app subscription
• Free coffee
• Paid Time Off for voting on Election Day
• Holiday Pay after 90 days of employment
• Eight Equator-observed holidays per year
• Paid Time Off with tenured increases for full-time employees
• One paid volunteer day per year after six months as an employee
• After 60 days as an employee at Equator
• Healthcare Benefits (for full-time employees working over 30 hours per week)
• 100% employer-covered premium medical insurance
• Voluntary Insurance Plans - dental, vision, long-term disability, pet, and supplementary life insurance
• Employer covered life insurance premium
• Flexible Spending Account (FSA) - healthcare and daily dependent care
• 401K with up to a 4% company match on employee contributions