Ben & Jerry's Global Creative Director

About the role

The Global Head of Creative at Ben & Jerry’s is the steward of our brand’s imagination—leading bold, breakthrough creative expression and visual storytelling across all channels, all markets, and internally. This role shapes not only what we create, but how we create it—building and inspiring a creative team, evolving our design processes, and cultivating a dynamic capabilities network that meets the needs of the business today while pushing the boundaries of what’s next.

• Define and lead global brand creative strategy in partnership with marketing leadership
• Lead the development of breakthrough creative ideas that connect with culture, community, and our 3-part mission
• Translate business and marketing strategy into compelling, insight-driven creative execution
• Own and evolve the overall look, feel, and voice of the brand across all channels and touchpoints, ensuring consistency & distinction
• Lead end-to-end creative development across campaigns, content, and experiences

Responsibilities

• Create and execute creative strategies aligned with the brand’s mission and values
• Develop and implement brand guidelines and style guides
• Collaborate with cross-functional teams to ensure cohesive creative output
• Oversee creative operations and workflows
• Evolve creative capabilities and resourcing models to meet changing market demands
• Lead and develop a high-performing creative team
• Communicate and align with stakeholders across the organization

Requirements

• 10+ years of experience in creative design leadership roles
• Bachelor’s degree (Design, Visual Communication, Marketing, Communications, or related field preferred)
• Minimum of 3 years’ of experience directly leading an in-house creative department or agency creative team
• Expert knowledge of the creative process and what it takes to lead a large team across multiple departments, regions, and stakeholders to deliver industry-changing communications
• Exceptional decision-making skills & stakeholder management – able to thrive in both highly autonomous & highly collaborative work environments
• Strong conceptual thinker with a portfolio demonstrating excellence in brand building, integrated marketing campaigns, and creative leadership

Qualifications

• Proficient in Adobe Creative Cloud (Photoshop, Illustrator, After Effects, Substance/Stager, Firefly, Premiere Pro), Canto, Canva, UI/UX software like Figma and Copilot
• Experienced in consumer and popular culture trends
• Familiarity with consumer and popular culture trends
• Proven ability to develop annual and strategic department plans and budgets
• Willingness to work across time zones
• Demonstrated understanding of company mission, goals and objectives
• Cooperative team player with an upbeat, positive attitude and bias for action

Skills

• Strong conceptual thinker with a portfolio demonstrating excellence in brand building, integrated marketing campaigns, and creative leadership
• Proficient in design, typography, and visual communications
• Exceptional presentation and communication skills
• Ability to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally through direct and positive communications
• Strong ability to manage freelancers, agencies, and vendors

Benefits

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Health and wellbeing support, including employee assistance programs and wellness initiatives
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Medical, dental and (where applicable) vision coverage
• Retirement savings programs with a competitive matching plan
• Corporate discounts
• Discount programs
• Access to our gym at headquarters and the local area
• 3 free pints a day!
• Competitive salaries and comprehensive benefits package, including medical, dental, and vision benefits, generous vacation/holiday pay, 401(k) Retirement, Discount programs