Bellperson - Club Wyndham Ocean Blvd Resort

About the role

As a Bell person, your friendly service can take a guest’s good vacation and make it unforgettable. With a positive, can-do attitude, you’ll make each arrival, check-in, and stay as pleasant and seamless as possible. In addition to assisting guests with their luggage, you’ll personally handle requests or refer them to the appropriate department manager—whatever is needed to exceed guests’ expectations.

Responsibilities

• Greet guests and provide luggage assistance as needed, including check-in, check-out, and room moves.
• Deliver messages, luggage, packages, and more or run errands to exceed guest expectations.
• Answer questions about amenities and services, policies, attractions, dining, entertainment, and directions.
• Coordinate transportation needs for owners and guests.
• Maintain luggage carts to ensure they are in working order and track bell cart inventory.

Requirements

• Valid driver’s license.
• Excellent communication skills with the ability to read, write, and understand English.
• Ability to read and comprehend routine instructions, short correspondence, and memos.
• Ability to solve problems with a minimum amount of guidance.
• Professional appearance.
• Ability to multitask and work in a fast-paced environment.

Benefits

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week. Certain benefits may be available to associates working fewer hours where required by applicable law. Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave, and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure—speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program