Bellperson

Essential Functions

• Assisting with full-cycle guest luggage program
• Facilitating hotel room orientations, delivering amenities and other items to guest rooms as needed
• Working knowledge about hotel rooms, services and features and relaying information to guests
• Duties may also include driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals

Qualifications

• Minimum of two years’ experience in customer service
• Must be able to speak, read, write and understand English, the primary language used in the workplace
• High School Diploma or equivalent
• Luxury hotel experience preferred
• Prior Bell position experience preferred

Physical Requirements

• Must be able to stand and exert well-paced mobility for up to 6 hours in length
• Must have the ability to bend, squat and lift up to 60 lbs., including, but not limited to, luggage, guest items and bags on a regular and continuing basis
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity

Employment Statement

We are an equal opportunity employer and maintain a drug-free workplace.