Bellman/Driver

Responsibilities

• Warmly greet guests upon arrival, assist with luggage, and escort them to their rooms.
• Provide information about hotel services, amenities, and local attractions.
• Deliver packages, amenities, and other items promptly to guest rooms.
• Aid with guest transportation needs, including driving guests to local destinations within a 5-mile radius in the hotel vehicle.
• Maintain the cleanliness and order of the main entrance and lobby area, including doors, mats, and walkways.
• Empty trash cans and ash urns regularly to maintain a tidy and polished environment.
• Perform snow shoveling and de-icing of entrance walkways during inclement weather for guest safety.
• Support the front desk team by handling guest requests and assisting with room moves.
• Ensure compliance with safety protocols, vehicle operation policies, and Marriott guest service standards at all times.

Qualifications

• Previous hospitality or customer service experience preferred; hotel experience a plus.
• Valid driver’s license with a clean driving record required.
• Ability to lift and carry luggage, packages, and supplies up to 75 lbs.
• Strong communication and interpersonal skills with a guest-first mindset.
• Ability to work outdoors in various weather conditions (snow, rain, heat).
• Dependable, professional, and well-groomed appearance.
• Flexibility to work shifts that may include mornings, evenings, weekends, and holidays.