Bellman

Greetings and Assisting Guests

Provide residents and guests with friendly and outgoing customer service. Greet all guests in a standing upright position as they enter the community. Assist guests with luggage to their rooms promptly when checking in and upon checking out. Assist guests by taking luggage to the curb to meet their vehicles. Remove trash, papers, cans, bottles, cups, etc., in lobby area between housekeeping runs.

• Polish and clean bell carts
• Check and secure guests' luggage until they leave
• Provide other assistance to guests as necessary to ensure the highest quality of service
• Quickly respond to guest requests in a timely and friendly manner

Duties and Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to 50 lbs. Work Environment: Indoor, frequent sitting and standing. Low to moderate noise level in the workplace. Physical Demands: Sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less. Requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

Position Supervision

Employee reports directly to the department supervisor and/or the Association Manager of the community.

Education and Experience

• Minimum six months related experience and/or bi-lingual English/Spanish may be required at some properties
• Ability to detect auditory and/or visual emergency alarms

Travel

No travel is expected for this position.