Bell Person - Steady Extra (The Linq LV)

Job Summary

Helps with guest baggage, while providing excellent customer service.

Essential Job Functions

• Acknowledges, greets and converses in English with customers who need assistance with their baggage.
• Accurately delivers bags to and from guest rooms.
• Picks up guests' luggage upon departure and transports to form of transportation or delivers for storage.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Informs guest of the Hotel's facilities and services available.
• Assists guest with room changes and maintains room key security.
• Participates in maintaining a safe, clean work environment.
• Completes required room slip information and submits to Bell Captain after each front.
• Responsible for storage and retrieval of luggage in the luggage room as assigned by the Bell Captain.

Qualifications

• One year previous experience as a Bell Person is preferred.
• Must be able to lift heavy baggage up to 80 pounds.
• Minimum of one year customer service experience in a previous position, where the primary job duty is direct customer service, is required.
• Must have the proven ability to provide courteous, friendly and efficient service.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.

Physical, Mental And Environmental Demands

• Must be able to work and quickly maneuver inside and outside.
• Must be able to work independently.
• Must be able to stoop, bend, and lift objects that weigh up to 80 pounds.
• Must be able to push and/or pull heavy rolling loads in excess of 300 pounds.
• Must be able to respond to visual and aural cues.
• Must be able to speak English clearly.
• Position is located in a cigarette smoke environment.