Behavioral Resource & Referral Specialist – Center for Child Well Being

About the Center

The Center for Child Well-Being drives positive change for children and families through innovative programs, collaborative community partnerships, and strategic capacity building. Guided by our mission to improve outcomes for young children and their families, we envision a future where all children have a strong foundation for lifelong health. Working at the Center means being part of a passionate, collaborative team committed to impact. Staff are supported in their professional growth, empowered to contribute meaningfully, and engaged in work that is purpose-driven and community-centered. Join us in shaping a more responsive and resilient childhood systems landscape across Missouri!

Responsibilities

• Responds to all MHAP/MO-CPAP calls and requests, screens and triages needs, completes intake, and coordinates appropriate referrals and provider scheduling.
• Performs all activities in compliance with HIPAA, health and safety regulations, and organizational policies and procedures.
• Conducts follow-up with patients and families and evaluates individualized referral options based on their needs, location, and available mental health, behavioral health, and substance use resources.
• Provides responsive, respectful, and service-oriented support, fostering engagement and satisfaction.
• Develops individualized resource lists and maintains a current, statewide database of mental and behavioral health resources, including continuously identifying, vetting, and updating available resources.
• Maintains accurate, timely, and HIPAA-compliant electronic case documentation, including referral, follow-up, and outcome information.
• Assists with development and maintenance of program resources, materials, policies, data, and processes as directed.
• Participates in team meetings and contributes to programmatic updates, process improvements, and implementation of program changes as directed.
• Performs other duties as assigned.

Schedule

Monday – Friday 8:00 a.m. – 5:00 p.m. Occasional nights and weekends. Please note that this position requires some after-hours and weekend shifts to provide full coverage for our resource access hotline. Hours may shift on a weekly basis.

Minimum Qualifications

• Master's degree in psychology, counseling, marriage and family therapy, or social work and relevant licensure (or eligible to be licensed within 12 months) within the State of Missouri.

Preferred Qualifications

• Education: LCSW, LPC, LMFT, or provisionally-licensed professional (LMSW, PLPC, LMFT-A) preferred.
• Years of Experience: Experience in child and adolescent and/or perinatal behavioral health, particularly in primary care & behavioral health integration settings, is desirable.

Pay

Salary Range: $60,000 - $65,000 annually

Application Materials

In addition to the Online Application, please provide Resume and cover letter.

Employment visa sponsorship is not available for this position.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses.