BEHAVIORAL HEALTH WORKER (MENTAL HEALTH WORKER II)

Family Services role focused on implementing treatment plans, evaluating patient progress, and delivering services to individuals and families.

Responsibilities

• Collaborate with staff to develop and implement programming specific to Family Services, including daily activity schedules aligned with individualized treatment plans under the direction of a Therapist or Mental Health Professional.
• Build therapeutic relationships with children and families, ensuring professional and appropriate interactions.
• Communicate and coordinate activities with other staff to maintain continuity of services.
• Assist Therapists in evaluating patient symptoms and progress daily, documenting findings appropriately, and providing ongoing feedback to the treatment team.
• Adhere to programmatic guidelines and behavioral standards to maintain a safe environment for patients and staff.
• Complete mandatory education, annual competencies, and department-specific training within established timeframes.
• Maintain required licenses, certifications, and registrations in good standing throughout the fiscal year.
• Consistently use universal precautions, protective equipment, and ergonomic techniques to ensure safety.
• Identify and address unsafe practices to reduce risks in patient care or other operational areas.
• Adhere to regulatory agency requirements, survey processes, and compliance standards.

Requirements

• Bachelor’s degree in Psychology, Social Work, Nursing, Rehabilitation, or Activity Therapies (minimum requirement).
• Act 33/73 clearances and Healthcare Provider CPR certification.
• Comprehensive Crisis Management training (per policy).
• Prior mental health experience (preferred but not required).

Physical Requirements

The following frequency definitions apply unless otherwise noted:

• Occasional: 0-1/3 of day, 0-2.5 hrs/day, 1-4 reps/hr
• Frequent: 1/3-2/3 of day, 2.5-5.5 hrs/day, 5-24 reps/hr
• Constant: >2/3 of day, >5.5 hrs/day, >24 reps/hr

Non-Material Handling

• Standing* – Remaining upright and stationary (FREQUENT)
• Walking* – Moving about on foot (FREQUENT)
• Sitting* – Remaining in a seated position (FREQUENT)
• Stooping* – Bending the body downward and forward at the waist (FREQUENT)
• Bending* – Flexing the upper body forward (FREQUENT)
• Twisting* – Rotating the upper body (FREQUENT)
• Climbing* – Moving on equipment or structures (OCCASIONAL)
• Stairs* – Ascending/descending stairs (OCCASIONAL)
• Kneeling – Resting on hands and knees (FREQUENT)
• Squatting – Bending both knees downward (FREQUENT)
• Crouching – Bending spine and legs forward (FREQUENT)
• Crawling – Moving on hands and knees (OCCASIONAL)
• Reaching Horizontal* – Extending arms outward below shoulder height (OCCASIONAL)
• Reaching Overhead – Extending arms above shoulder height (OCCASIONAL)
• Grasping* – Functional gripping of objects (OCCASIONAL)
• Finger Manipulation* – Using fingers to handle objects (OCCASIONAL)
• Seeing* – Using visual feedback (CONSTANT)
• Hearing* – Using sound feedback (CONSTANT)

Material Handling

• Pushing* – Exerting force to move objects away (OCCASIONAL, 20-50 lbs)
• Pulling* – Exerting force to move objects toward self (OCCASIONAL, 20-50 lbs)
• Lifting* – Floor to waist (OCCASIONAL, 20-50 lbs)
• Lifting* – Waist to shoulder (OCCASIONAL, 20-50 lbs)
• Lifting* – Shoulder to overhead (OCCASIONAL, 20-50 lbs)
• Carrying – Transporting objects with arms/hands (>10 feet) (OCCASIONAL, 20-50 lbs)

Environmental Factors

• Working alone (OCCASIONAL)
• Working in cramped quarters (OCCASIONAL)
• Constant interruptions (CONSTANT)
• Working with hands in water (FREQUENT)
• Exposure to constant noise (FREQUENT)
• Exposure to slippery walking surfaces (OCCASIONAL)
• Exposure to radiant energy (e.g., computer terminal >4 hrs/shift) (OCCASIONAL)
• Working with bloodborne pathogens (OCCASIONAL)

Cardiovascular Energy Requirements

• Sedentary to Light (0-3.5) – Light house cleaning, sitting, standing, computer work (FREQUENT)
• Medium (3.6-6.3) – Mopping, scrubbing, aerobic exercise, carrying objects (FREQUENT)
• Heavy to Very Heavy (>6.4) – Vigorous calisthenics, fire fighting, splitting wood (N/A)

Job Behaviors

• Sets the Stage: Uses professional greetings, maintains a clean workspace, clarifies expectations, and ensures positive handoffs.
• Fosters Teamwork: Respects colleagues, stays informed about organizational updates, resolves conflicts constructively, and supports win-win outcomes.
• Is the Owner: Takes responsibility for issues, understands systems, demonstrates compassion, and sees the "big picture."
• Creates a Caring Environment: Communicates helpfully, protects confidentiality, listens empathetically, and provides options/choices.
• Provides Great Explanations: Uses clear, user-friendly language, sets expectations, and checks for understanding.