Behavioral Health Worker

About the role

The Community Behavioral Health Worker assists older adults who would benefit from a coordinated approach to living independently in the community with a focus on enhancing overall well-being. The Health Worker helps individuals develop practical solutions and access needed resources using a strengths-based approach to work in partnership with the client.

This position may also provide fee-based care coordination using the same consumer-directed, strengths-based approach. The role is full-time (35 hr/wk) based out of the Greenfield office, serving Franklin County and the North Quabbin area.

Responsibilities

• Assess client needs and create a plan for living well.
• Expand formal and informal supports for clients.
• Strategize ways to overcome barriers to well-being.
• Coordinate services focusing on addressing underlying issues that may impact well-being.
• Conduct person-centered assessments, set and monitor goals, and implement plans to meet wellness goals.
• Work in coordination with others to support client needs.

Requirements

• Bachelor’s degree in social work or a related field.
• Two years of experience working with older adults or two years of home-based casework with individuals with mental health/behavioral health challenges (preferred).

Skills

• Strong Clinical and/or Case Management Skills: Conducts person-centered assessments, sets and monitors goals, and implements plans.
• Emotional Intelligence & Empathy: Shows understanding and care in responding to the emotional state and ideas of others.
• Coaching: Understands the change process and works with individuals to facilitate change.
• Communication & Interpersonal Skills: Listens and conveys information orally and in writing to a wide range of people.
• Critical Thinking & Problem Solving: Objectively analyzes and evaluates information to make informed decisions and formulate plans based on resources and person-centered options.
• Time Management & Flexibility: Ability to manage time effectively, prioritize tasks, set goals, develop systems for achieving those goals, and meet deadlines.

Benefits

• Generous PTO.
• Medical, dental, and vision insurance.
• Flexible spending account (FSA).
• Employee Assistance Program (EAP).
• 401k retirement plan.

6% pay differential for applicable bilingual skills.