Jobs · Healthcare · Massachusetts

Behavioral Health Triage Clinician - Full Time - Evening Shift

Tufts Medicine · Melrose, MA · 3 mo ago
Healthcare$61k–$76k/yrFull-time

Job Profile Summary

This role focuses on providing medical and clinical support services to patients. In addition, this role focuses on performing the following Medical/Behavioral Health duties:

  • Provides behavioral evaluation services to patients and are specialized in the evaluation and treatment of mental, emotional, and/or behavioral issues.

Hours

40 hours per week
Monday - Friday
3pm-11:30pm

Location

MelroseWakefield Hospital

What We Offer

  • Competitive salaries & benefits
  • 403(b) retirement plan with hospital match
  • Opportunities for growth
  • Tuition reimbursement
  • Free on-campus parking

Minimum Qualifications

  • Master’s degree in Social Work or Psychology
  • Licensed Independent Clinical Social Worker (LICSW) or Licensed Mental Health Counselor (LMHC)
  • Two (2) years of experience in crisis intervention, psychiatric assessment, and/or psychiatric evaluation

Duties and Responsibilities

The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

  • Conducts psychiatric assessment for patients as necessary/requested.
  • Trikes patients to other clinical services based on assessment.
  • Utilizes the psychiatric administrator-on-call and the on-call psychiatrist for clinical support and recommendations and involves psychiatrist in psychiatrically and/or medically complicated cases.
  • Provides support/intervention with family members and collaterals of patients seen in the Emergency Department.
  • Aids in or conducts bed searches to facilitate patient placement.
  • Maintains contact with Emergency Department and medical floor staff to ensure timely and responsive assistance in managing flow of behavioral health patients.
  • Makes clinically sound and appropriate recommendations and disposition plans.
  • Aids others in assuming assignments, which are being transferred to them.
  • Responds in a timely fashion and is helpful with requests/pages from Emergency Department.
  • Ensures necessary insurance authorizations are in place prior to service delivery or transfer to another level of care.
  • Documents assessments and outcome/recommendations at time of service delivery.
  • Maintains log of contacts, tracks and collects data on services provided.
  • Manages workload in a productive and efficient manner.
  • Sets charges for services provided within time frame.
  • Verifies insurance eligibility and documents.
  • Uses this information to make appropriate decisions regarding status of active cases and consults.
  • Buils and maintains productive and positive working relationships with co-workers.
  • Provides education, support and direction to medical staff to improve/facilitate care of behavioral health patients.
  • Communicates effectively with involved staff regarding status of active cases and consults.

Physical Requirements

  • Frequent sitting
  • Occasional standing & walking
  • Lifting of 5-10 lbs
  • Requires manual dexterity, using fine hand manipulation to operate computer keyboard
  • Ability to see computer screen and reports

Skills & Abilities

  • Basic knowledge of medical terminology and diagnoses
  • Familiarity with psychopharmacology and common medications for medical diagnosis
  • Good verbal, written, and interpersonal skills with patients and staff of all levels
  • Excellent critical thinking skills, good judgement, decision-making ability, resourcefulness, and problem-solving skills
  • Adaptable and open to accept criticism or changes with a positive attitude
  • Knowledgeable about available community resources for patient population
  • Takes initiative when opportunities are identified
  • Ability to handle conflict, give and take criticism
  • Maintains sensitivity, maturity, and flexibility in coping with difficult situations

Pay Range

$60,908.12 - $76,140.43

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