Behavioral Health Technician (Greenbrook)

Greenbrook Mental Wellness Centers is seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers in the San Diego area. This role offers the opportunity to grow your skills, receive specialized training, and connect with patients.

About the role

As a Patient-Centered Technician, you will:

• Administer TMS and esketamine treatments following clinical guidelines.
• Meticulously monitor patient responses and administer psychiatric rating scales.
• Proactively address patient discomfort and deliver empathetic, supportive care.
• Maintain accurate electronic health records (EHR) and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency, including assisting with insurance and billing processes as needed.

This is a full-time position with 8-hour shifts scheduled between 7am-7pm, Monday through Friday. Shift times may vary, and consistent availability during these hours is required. The role is primarily based in our Mission Valley center, with occasional coverage at other area centers. Reliable personal transportation is required.

Requirements

• High School Diploma, Associate's Degree, or equivalent clinical certification.
• Substantial relevant work experience, preferably in patient or customer-facing roles.
• Stable and consistent work history.
• Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred).
• Strong written and verbal communication skills.
• Ability to stand for extended periods.
• Basic Life Support (BLS) certification (provided).

Preferred Qualifications

• Bachelor's Degree in Psychology, Social Work, or a related Human Services field.
• At least one year of healthcare work or internship experience.

Skills

• Proactive Collaborator: Takes ownership, is flexible, takes initiative, finds solutions, and communicates confidently with physicians and patients.
• Patient-Centered Professional: Prioritizes patients, demonstrates strong integrity and work ethic, and communicates effectively.
• Detail-Oriented: Meticulous, organized, and consistently accurate, even in high workloads and fast-paced environments.

Benefits

• Competitive starting pay range of $22-25/hr.
• 401(k) with company match.
• Generous paid time off.
• Comprehensive medical, dental, and vision coverage.
• Specialized training and certification in TMS and esketamine therapy.
• Company-paid life insurance and additional voluntary life insurance.
• Company-paid short-term and long-term disability insurance.
• Health savings and flexible spending accounts.
• Paid sick leave (if applicable and required under state law).

Pay

Competitive starting pay range of $22-25 per hour.

Schedule

Full-time, Monday-Friday, with 8-hour shifts scheduled between 7am-7pm. Exact shift times may vary.

Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.