Behavioral Health Technician (Greenbrook)

Greenbrook Mental Wellness Centers is seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers across the San Diego area. This is an opportunity to grow your skills, receive specialized training, and connect with patients.

About the role

Primarily based in our Carlsbad or Mission Valley center, this role may require coverage at other area centers as needed. Reliable personal transportation is required.

Responsibilities

• Administer TMS and esketamine treatments following clinical guidelines.
• Meticulously monitor patient responses and administer and record psychiatric rating scales.
• Proactively address patient discomfort and deliver empathetic, supportive care.
• Maintain accurate Electronic Health Records (EHR) and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency by assisting with insurance and billing processes as needed.

Requirements

• High School Diploma, Associate's Degree, or equivalent clinical certification.
• Substantial relevant work experience, preferably in patient or customer-facing roles.
• Stable and consistent work history.
• Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred).
• Strong written and verbal communication skills.
• Ability to stand for extended periods.
• Basic Life Support (BLS) certification (provided).
• Reliable transportation to travel between centers.

Preferred Qualifications

• Bachelor's Degree in Psychology, Social Work, or a related Human Services field.
• At least one year of healthcare work or internship experience.

Skills

• Proactive collaborator with strong initiative and problem-solving abilities.
• Patient-centered professional with strong integrity and work ethic.
• Detail-oriented, meticulous, and organized, even in fast-paced environments.
• Effective communication with physicians and patients.

Benefits

• Competitive starting pay range of $22-25/hour.
• 401(k) with company match.
• Generous paid time off.
• Comprehensive medical, dental, and vision coverage.
• Specialized training and certification in TMS and esketamine therapy.
• Company-paid life insurance and additional voluntary life insurance.
• Company-paid short-term and long-term disability insurance.
• Health savings and flexible spending accounts.
• Paid sick leave (if applicable and required under state law).

Pay

$36,000 - $45,000 USD per year (US National).

Schedule

Full-time, Monday-Friday, 8-hour shifts scheduled between 7am-7pm. Exact shift times may vary, and consistent availability during these hours is required.

Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.