Behavioral Health Technician (Greenbrook)

About the Role

Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician supporting our Fairfax, VA clinic. This role involves delivering life-changing TMS and esketamine therapies in a welcoming outpatient setting. You’ll grow your skills, receive specialized training, and connect deeply with patients while working full-time, Monday-Friday, with 8-hour shifts scheduled between 7am-7pm.

Responsibilities

• Administer TMS and esketamine treatments following clinical guidelines.
• Meticulously monitor patient responses and administer/record psychiatric rating scales.
• Proactively address patient discomfort and deliver empathetic, supportive care.
• Maintain accurate Electronic Health Records (EHR) and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency, including assisting with insurance and billing processes as needed.
• Provide backup coverage in other regional centers as needed.

Requirements

• High School Diploma, Associate's Degree, or equivalent clinical certification, combined with significant relevant work experience.
• Preferred: Bachelor's Degree in Psychology, Social Work, or a related Human Services field, plus at least one year of healthcare work or internship experience.
• Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred).
• Strong written and verbal communication skills.
• Ability to stand for extended periods.
• Basic Life Support (BLS) certification (provided).
• Authorization to work for any employer in the U.S. (visa sponsorship not available).

Skills

• Proactive collaborator: Takes ownership, is flexible, and communicates confidently with physicians and patients.
• Patient-centered professional: Prioritizes patients, demonstrates integrity, and maintains a strong work ethic.
• Detail-oriented: Meticulous, organized, and accurate, even in fast-paced environments.

Benefits

• Competitive pay starting at $22.00/hour (based on education and experience).
• 401(k) with company match.
• Generous paid time off (PTO) and personal time for non-exempt employees; Flex-PTO for full-time exempt employees.
• Comprehensive medical, dental, and vision coverage.
• Company-paid life insurance and optional supplemental life insurance.
• Company-paid short-term and long-term disability insurance.
• Paid sick leave (if required by state law).
• Specialized training and certification in TMS and esketamine therapy.

Schedule

• Full-time, Monday-Friday.
• 8-hour shifts scheduled between 7am-7pm (exact shift times may vary).
• Consistent availability during operating hours required.

About Us

Greenbrook Mental Wellness Centers, a subsidiary of Neuronetics, is a leading mental health provider offering FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression. With over 95 clinics nationwide, we combine cutting-edge technology with clinical expertise to expand access to life-changing care.

Learn more about our mission: Why Greenbrook | Patient Stories