Behavioral Health Technician (Greenbrook)

About the role

Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in South Austin! Directly contribute to improving the lives of patients through innovative treatments.

Responsibilities

• Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency: Understand and assist with insurance and billing processes as needed.

Requirements

• Minimum Qualifications: High School Diploma, Associate's Degree, Medical Assistant certification, or equivalent clinical certification, coupled with significant relevant work experience.
• Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least one year of healthcare work experience (not mandatory).
• Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong clinical interviewing skills. Knowledge of insurance payers and medical necessity guidelines (a plus).

Benefits

Comprehensive benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.

Pay

$20-22/hour (commensurate with education and experience).

Schedule

Full-time, Monday-Friday, 8-hour shifts between 7am-7pm.