Behavioral Health Technician (BHT)

About the Role

Mind 24-7 is transforming the way behavioral health care is delivered by offering walk-in, 24/7 access to mental health services for youth and adults. Our model supports individuals in crisis, urgent care needs, and short-term medication stabilization. We operate high-acuity environments where compassion meets innovation—and where care begins the moment someone walks through our doors.

As a Behavioral Health Technician (BHT) at Mind 24-7, you will support patients receiving crisis stabilization and psychiatric care. Often serving as the first line of interaction, you will ensure a safe, therapeutic, and supportive environment while working directly with nursing and clinical teams.

Schedule

Days - 3/12s (7:00 AM - 7:30 PM)

Why Choose MIND 24-7

• 24/7 collaborative clinical environment
• Opportunities for advancement in a rapidly growing company
• Full benefits: medical, dental, vision, PTO, and 401(k)
• Make a daily impact in the lives of individuals seeking mental health support
• Be part of a behavioral health revolution in Phoenix, AZ

Responsibilities

• Monitor and maintain patient safety and engagement during stabilization
• Conduct patient security screenings and personal property inventories upon admission
• Respond to escalated behavior using therapeutic de-escalation techniques and, when necessary, administer restraint or seclusion interventions
• Assist with activities of daily living (ADLs) including toileting, dressing, hygiene, and eating
• Collect and document vitals, blood alcohol levels, urine drug screens, and pregnancy tests
• Record all interactions, observations, and safety checks (Q30 monitoring) in the Electronic Health Record (EHR)
• Support facility operations by ensuring a clean and organized environment, laundering patient clothing, and assisting with linens
• Float between units as needed and participate in required supervision and ongoing training
• Perform other duties as assigned to support patients and clinical teams

Requirements

• High School Diploma or GED (required)
• 1–3 years of experience in a behavioral health setting preferred
• Level 1 Fingerprint Clearance Card (or ability to obtain upon hire)
• Strong communication, time management, and organizational skills
• Ability to remain calm, compassionate, and effective in high-pressure situations
• Basic understanding of psychiatric emergencies, de-escalation, and trauma-informed care

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k) plan with company contributions
• Accrued paid time off