Behavioral Health Technician

About the role

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.

Our Behavioral Health Technician I will provide direct care and support to individuals undergoing treatment for eating disorders, working closely with a multidisciplinary team to ensure a safe and therapeutic environment. This entry-level position is ideal for individuals passionate about mental health and committed to helping clients on their recovery journey.

Location: RTP Inpatient and Residential Treatment Center for Children, Adolescents, and Adults, 4024 Stirrup Creek Drive, Suite 200, Durham NC 27703.

Responsibilities

• Ensure the strictest adherence to professional boundaries with clients, consistently upholding ethical standards and creating a safe, respectful environment for all interactions.
• Provide compassionate and supportive care to clients, including assisting with daily activities, monitoring mealtimes/snacks, and helping to create a structured and therapeutic environment in alignment with Accanto’s best practices.
• Work collaboratively with a multidisciplinary team, including therapists, dietitians, nurses, and psychiatrists, to provide comprehensive care to clients which furthers their recovery.
• Monitor client behavior and physical health, accurately documenting observations and reporting any concerns or changes in condition to the appropriate internal resource.
• Ensure the safety and well-being of clients by adhering to all safety protocols, responding to crises as needed, and employing de-escalation techniques with clients.
• Provide support with client activities of daily living and self-care, such as dressing and personal hygiene.
• Encourage positive behaviors and discourage negative ones to help clients improve their skills.
• Interact with clients providing recreational or social activities and reinforce therapeutic modalities.
• Complete clinical documentation in compliance with company policies and regulatory standards.
• Maintain accurate and timely documentation of patient interactions, progress notes, and any incidents, in accordance with facility policies and regulatory requirements.
• Facilitate therapeutic activity groups which may include art activities, music, journaling, mindfulness, relaxation, games, etc.) to support client engagement and recovery.
• Participate in scheduled supervision and seek supervision when needed.
• Provide clients with transportation as needed for medical appointments.
• Consume therapeutic meals (snacks, etc.) with clients and/or families to model normalized eating behavior, while on shift. As this is a therapeutic intervention, meals must include the basic plating requirements of the patient meal and utilize the items provided on the hot and cold bars, or a fully plated meal in kitchen/restaurant (as appropriate).
• Always maintain the confidentiality of former and current clients’ protected health information, as directed by state and federal law, and company policy. Additionally, maintain confidentiality in any position with access to employee personal information.
• Always maintain the confidentiality of proprietary information, which includes but is not limited to, trade secrets, sensitive company information, and any company information not made available to the public.
• Adhere to all facility policies and procedures, including those related to patient confidentiality, ethical standards, and professional boundaries.
• Complete all assigned mandatory training.
• Perform additional duties as assigned.

Qualifications

• Education: High school diploma or equivalent required.
• Preferred education: Associate degree with at least 2 years of healthcare experience in a similar position/related field (e.g., Paraprofessional, Mental Health Technician, Behavior Specialist, Recovery Coach).
• Preferred education: Bachelor's degree in psychology, social work, behavioral health, or a related field; a relevant certification or licensure preferred.
• Experience: This is an entry-level position; however, 6+ months of direct client care / milieu experience in a mental/behavioral health or healthcare setting, particularly with eating disorders, is preferred.
• Driver’s license: Employees at Residential or Inpatient sites must have a valid driver’s license and be authorized to drive.
• Certifications (required within 30 days of hire for Residential/Inpatient sites): Current Basic Life Support certification.
• Certifications (required within 30 days of hire for Residential/Inpatient sites): Current First Aid certification.
• Certifications (required within 30 days of hire for Residential/Inpatient sites in North Carolina or Georgia): Current CPI certification.

Schedule

Full-Time 0.8 FTE (32 hours/week) working 4 days per week, focused on Day shifts. This position includes weekend rotations as well as holiday coverage needs. Day Shifts: 7:00am to 3:00pm.

Pay

Starting Hourly Compensation Range for Behavioral Health Technician I: $18.00 - $21.00. Final compensation offered will be within pay range based on qualifications/experience met for the position.

Benefits

For Full-time Employees, We Offer:

• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
• Dental insurance (Delta Dental)
• Vision insurance (EyeMed)
• Short-term and long-term disability insurance
• Company-paid life insurance
• 401(k) plan available two months after start date
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation
• Paid time off (PTO) accrues annually and begins with your first whole pay period
• Seven paid holidays and one floating holiday in addition to regular PTO