Behavioral Health Technician

Responsibilities

• Maintain a safe, structured, and therapeutic environment through ongoing milieu monitoring and regular patient rounding
• Complete admissions processes, including intake procedures, patient orientation, and review of program expectations and schedules
• Support patients in adhering to daily programming, including escorting to groups, appointments, and activities as needed
• Conduct, monitor, and accurately document attendance and participation in psychoeducational and support groups
• Assist nursing and medical staff with obtaining and recording vital signs, as appropriate
• Complete and maintain accurate inventory logs of patient belongings and valuables upon admission and discharge
• Observe and report changes in patient behavior, mood, or physical condition to clinical staff in a timely manner
• Utilize verbal de-escalation and crisis intervention techniques to manage conflict and ensure safety
• Participate in shift handoffs, team communication, and ongoing staff meetings/trainings
• Provide compassionate, respectful, and trauma-informed interactions with patients at all times
• Ensure compliance with all facility policies, regulatory standards, and confidentiality requirements (HIPAA)

Qualifications

• High School Diploma or GED required; Associate’s or Bachelor’s degree in Behavioral Health, Psychology, or related field preferred
• Prior experience in behavioral health, substance use, or mental health strongly preferred
• Knowledge of substance use and recovery is strongly preferred
• Strong interpersonal, communication, and observational skills
• Ability to remain calm and professional in high-stress or crisis situations
• Basic computer skills and ability to complete electronic documentation
• Current CPR/First Aid certification (or willingness to obtain upon hire)
• Ability to work flexible hours, including evenings, weekends, and holidays as needed