Behavioral Health Technician

About the role

The Behavioral Health Technician supports and ensures clients function safely, effectively, and efficiently while promoting the best quality and output standards. They collaborate with their team and Behavioral Health Technician Supervisor to maintain treatment fidelity, adhere to company policy, procedures, and client satisfaction.

Responsibilities

• Actively engages clients through clinical interactions, including assisting clients with developing skills and clinical interventions.
• Provides high standards of helpful, professional, and caring treatment to all clients by maintaining consistently effective client interactions.
• Validates clients in a warm, safe environment and keeps them motivated to work through distress and eliminate neutralizing behaviors.
• Facilitates groups within the IOP and maintains a professional environment for clients, including collecting homework, clinical documentation, and providing feedback to primary therapists.
• Maintains clients' daily activities, implementing the treatment plan.
• Effectively manages business resources to maximize benefits for our clients, employees, and the organization.
• Plans, organizes, and implements lesson plans for group settings.
• Maintains all written documentation such as progress notes, group therapy notes, etc.
• Masters de-escalation techniques and crisis management.
• Encourages team engagement and loyalty by effective employee interactions that promote cooperation, trust, and respect.
• Expands knowledge and skills through supervision and oversight provided by appropriate licensed clinical staff.
• Maintains clients' satisfaction by developing and practicing OCD Anxiety Center's values and associated behaviors.
• Integrates OCD Anxiety Center's mission in all activities, interactions, and decision-making processes.
• Adheres to all company policies and procedures.
• Presents self in a professional manner.
• Maintains a safe and clean environment.

Qualifications

Some college or experience in a related field. Ability to think critically. Willingness to work as a team to meet the needs of the business. Proficient knowledge of computers, including Google Docs, Sheets, and other computer software. Accurate and efficient electronic data entry. Must be punctual and maintain excellent attendance. Organized, detail-oriented, takes initiative, and completes job responsibilities independently. Multitask, problem-solve, interpersonal skills, and strong written and verbal communication skills. Thrives in a changing work environment including inside, outside, and a noise level.

Skills and Expertise

• Thrive in a changing work environment including inside, outside, and a noise level.
• Sitting at desk or table for extended periods, bending, lifting, and walking.
• Accessing and using Google Meet for telehealth sessions.
• Accessing and administering weekly surveys.
• Using kindles during group facilitation.
• Managing red cart items and food exposure items.
• Implementing and documenting behavioral contingency plans.
• De-escalating and managing crises.
• Administering and encouraging clients to take weekly surveys.
• Storing, auditing, and disposing of food exposure items properly.