Behavioral Health Technician
About the Role
Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Anchorage, AK. Deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This role offers an opportunity to grow your skills, receive specialized training, and connect with patients.
Responsibilities
- Administer TMS and esketamine treatments following clinical guidelines.
- Meticulously monitor patient responses and administer psychiatric rating scales.
- Proactively address patient discomfort and deliver empathetic, supportive care.
- Maintain accurate Electronic Health Records (EHR) and manage patient scheduling, check-in, check-out, and financial procedures.
- Support operational efficiency, including insurance and billing processes as needed.
Requirements
- Minimum Qualifications: High School Diploma, Associate's Degree, Medical Assistant certification, or equivalent clinical certification, coupled with significant relevant work experience.
- Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; at least one year of healthcare work experience (not mandatory).
- Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred).
- Strong clinical interviewing skills and knowledge of insurance payers and medical necessity guidelines (a plus).
- Ability to stand for extended periods.
- Basic Life Support (BLS) certification (training provided).
Skills
- Proactive collaborator with strong communication skills and ability to work confidently with physicians.
- Patient-centered professional with strong integrity, work ethic, and ability to provide professional feedback.
- Detail-oriented, meticulous, organized, and consistently accurate, even with high workloads.
Benefits
- Competitive compensation: $21-23/hr.
- Comprehensive benefits package, including 401(k) with company match.
- Generous paid time off.
- Comprehensive medical, dental, and vision coverage.
- Specialized training and certification in TMS and esketamine therapy.
- Company-paid life insurance and additional voluntary life insurance.
- Company-paid short-term and long-term disability insurance.
- Health savings and flexible spending accounts.
- Paid sick leave (if applicable and required under state law).
Schedule
Full-time, Monday-Friday, 8-hour shifts between 7am-7pm.
About Us
Greenbrook Mental Wellness Centers, a subsidiary of Neuronetics, operates 95+ U.S. centers offering cutting-edge, FDA-cleared TMS (targeted electromagnetic stimulation for mood regulation) and Spravato® (for treatment-resistant depression and MDD with suicidal thoughts/actions). Our mission is to expand access to life-changing mental health care, combining technology, compassionate patient support, and clinical excellence.