Behavioral Health Technician

About the role

As a Behavioral Health Technician at Carrollton Springs, you will play a vital role in supporting our psychosocial model of care, which aims to decrease suicide rates, addiction-related deaths, and improve productivity in the communities we serve. You will contribute to a collaborative work environment while providing compassionate care to adults aged 18+, active-duty military, veterans, first responders, and other high-risk frontline professionals.

Responsibilities

• Perform duties to support nursing administration, including reviewing daily staffing needs and calculating requirements based on patient acuity.
• Supervise Patient Sitters, including determining and coordinating staffing assignments, recruitment, orientation, training, coaching, and mentoring.
• Assess and ensure quality of services delivered, facilitate staff development programs, and ensure staff compliance with departmental and organizational policies.
• Compose, type, and transcribe correspondence, forms, reports, and other written communications.
• Receive, screen, and route visitors and telephone calls; respond to, escalate, and follow up on inquiries and problems as appropriate.
• Schedule and coordinate meetings, conferences, special events, and appointments; maintain assigned calendars.
• Maintain files, office equipment, and order and stock supplies.
• Perform or assist with performance evaluations and disciplinary actions.
• Additional duties as assigned and needed.

Requirements

• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Education: High school diploma or equivalent; Associate degree preferred.
• CPR certification and Crisis Prevention Training (CPI) within 30 days of employment prior to any patient contact.

Schedule

• 3x12, Nights (7p-7a)

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.
• Higher education and certification tuition assistance, loan assistance, and a 401(k) retirement package with company match.
• Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.