Behavioral Health Technician

About the role

As a Behavioral Health Technician joining our team, you're embracing a vital mission dedicated to making communities healthier. You'll be part of a diverse and supportive team at Collin Springs, a behavioral health hospital located in McKinney, Texas.

Responsibilities

• Performs a variety of duties to support nursing administration.
• Reviews staffing needs daily, calculating staffing requirements based on flexible staffing patterns and patient acuity and maintains record of reports.
• Supervises Patient Sitters.
• Reviews staffing levels to actively resolve staffing shortages using flexible staffing plan as guidelines for staffing requirements.
• Informs appropriate Director when staffing issues are anticipated and/or occur.
• Determines, coordinates and supervises staffing assignments for patient sitters.
• Provides recruitment, direction, orientation, training, coaching, and mentoring to Patient Sitters.
• Performs or assists with performance evaluations and disciplinary actions.
• Affirms and ensures quality of services delivered and facilitates staff development programs.
• Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
• Composes, types, and transcribes correspondence, forms, reports, presentation materials and other written communications.
• Receives, screens, and routes visitors and telephone calls.
• Responds to, escalates, and follows up on inquiries and problems as appropriate.
• Schedules/coordinates meetings, conferences, special events, and appointments.
• Maintains assigned calendar(s).
• Maintains files and office equipment.
• Orders and stocks supplies.

Requirements

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Qualifications

• Education: Required - High school diploma or equivalent; Associate degree preferred.
• CPR certification and Crisis Prevention Training (CPI) within 30 days of employment prior to any patient contact.

Skills

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office applications.

Benefits

Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.

Pay

$15.00 - $17.00 per hour

Schedule

3x12, Days (7a-7p)