Behavioral Health Technician

About the role

The Behavioral Health Technician (BHT) assists and supports the Facility Director and all treatment program staff, coordinating and providing the day-to-day operational needs of the facility and its patients.

Responsibilities

• Aid in supervising patients' daily activities.
• Ensure patients follow the clinical schedule and communicate any issues to the treatment team.
• Transport clients (when applicable) as needed (Must have valid Driver's license).
• If eligible to drive, obey DMV, DOT rules, and safety regulations.
• Conduct vehicle and client safety checklists before transport.
• Securely transport client afternoon medications.
• Make continuous rounds to ensure overall safety.
• Observe and document all medications taken by clients.
• Seek out and report contraband immediately to supervisor.
• Proactively ensure facility rules and patient rights are upheld.
• Communicate and resolve housekeeping duties and building upkeep.
• Assist with room and area preparations for admissions and discharges.
• Foster a supportive environment that adheres to ethical treatment principles.
• Accept corrective criticism and evaluate suggestions objectively.
• Report personal and facility issues to supervisor.
• Solve problems independently and follow through.
• Communicate grievances, incidents, suspected abuse, neglect, trauma, or exploitation, safety issues, or breaches to supervisor.
• Perform other tasks as assigned.

Requirements

• Maintain up-to-date certification in CPR, Verbal De-Escalation, HIPAA, HIV/AIDS, Incident Reporting, Infection Control, Overdose Prevention, and Self-Administration of Medications (when applicable).
• Ability to work as a team member, have communication, organizational, and interpersonal skills.
• Work under stressful conditions and be flexible in relation to department needs.
• Knowledge of TJC standards within the Department.
• Proficiency in Verbal and written Communication Skills.
• Understanding of State and Federal Statutes Regarding Patient Confidentiality Laws.
• Compliance with Drug Free Workplace Policies.
• Completion of Harassment and Discrimination training.
• Knowledge of Corporate Integrity and Compliance Program.
• Current knowledge of technology.
• Knowledge of Substance Use Disorder.
• Score above a 70% on the SUD Training.
• Knowledge of community resources and who to contact within the facility.

Education and Experience

• High School Diploma, GED, or equivalent work experience in customer service, hospital, or treatment program setting.
• A minimum of five years driving experience and a Valid driver’s license and clear driving record approved by insurance carrier.
• Experience in the field of chemical dependency/substance abuse/psychiatric setting or human services field is preferred.
• Complete TB testing upon being hired.
• Undergo a Background consent and results prior to hire.
• Complete training or certifications in CPR, HIPAA, HIV/AIDS, Verbal De-Escalation, Incident Reporting, Infection/STD Risks, HEP B/C, and Abuse, Neglect, Trauma, and Exploitation, Understanding SUD, and any other training required by the State or the Joint Commission.

Physical Requirements

• Lift and/or move up to 10 pounds and occasionally up to 25 pounds.
• Frequent standing, walking, sitting.
• Frequent reaching with hands and arms, climbing, balancing, stooping, kneeling, crouching, or crawling.

Working Conditions and Environment

• Moderate noise level in the work environment.
• Indoor and outdoor environments as needed.
• Potential exposure to violent situations.
• No potential exposure to airborne/blood-borne pathogens and other potentially infectious materials.