Behavioral Health Technician

About the role

Collin Springs, part of Lifepoint Health, is a behavioral health hospital in McKinney, Texas (Dallas‑Ft. Worth metro area) providing inpatient and outpatient programming for mental health and addiction challenges. The organization follows a psychosocial model of care aimed at decreasing suicide rates, addiction‑related deaths, reversing life‑expectancy decline, and improving community productivity. As a Behavioral Health Technician you will join a collaborative work environment that offers competitive compensation and flexible scheduling, enabling you to focus on delivering quality patient care. Your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

Responsibilities

• Performs a variety of duties to support nursing administration.
• Reviews staffing needs daily, calculating staffing requirements based on flexible staffing patterns and patient acuity and maintains record of reports.
• Supervises Patient Sitters.
• Reviews staffing levels to actively resolve staffing shortages using flexible staffing plan as guidelines for staffing requirements.
• In a timely manner, informs appropriate Director when staffing issues are anticipated and/or occur.
• Determines, coordinates and supervises staffing assignments for patient sitters.
• Provides recruitment, direction, orientation, training, coaching, and mentoring to Patient Sitters.
• Performs or assists with performance evaluations and disciplinary actions.
• Assesses and ensures quality of services delivered and facilitates staff development programs.
• Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
• Composes, types, and transcribes correspondence, forms, reports, presentation materials and other written communications.
• Receives, screens, and routes visitors and telephone calls.
• Responds to, escalates, and follows up on inquiries and problems as appropriate.
• Schedules/coordinates meetings, conferences, special events, and appointments.
• Maintains assigned calendar(s).
• Maintains files and office equipment.
• Orders and stocks supplies.
• Performs additional duties as assigned and needed.

Requirements

• High school diploma or equivalent; Associate degree preferred.
• CPR certification and Crisis Prevention Training (CPI) within 30 days of employment prior to any patient contact.

Skills

• Critical thinking skills
• Decisive judgment
• Ability to work with minimal supervision
• Ability to work in a stressful environment and take appropriate action

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs)
• Professional Development: Ongoing learning and career advancement opportunities

Schedule

3x12, Days (7a-7p)