Behavioral Health Technician

About the role

Carrollton Springs Changes® in Frisco, TX and Collin Springs Changes in McKinney, TX are part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. The organization is driven by a profound commitment to prioritize employee well-being so staff can provide exceptional care to others. As a Behavioral Health Technician, you'll embrace a vital mission dedicated to making communities healthier.

Our philosophy is built on a psychosocial model of care to decrease suicide rates, decrease addiction-related deaths, reverse the decline in life expectancy, and improve productivity in the communities we serve. We offer a collaborative work environment, competitive compensation, and flexible scheduling so you can focus on what really matters—providing quality patient care.

Carrollton Springs Changes® is an outpatient mental health clinic in Frisco, TX, affiliated with Collin Springs and serving the Dallas-Fort Worth community north of Dallas. We provide compassionate support through Intensive Outpatient Programs (IOP) and Partial Hospitalization Programs (PHP) for children, adolescents, and adults facing mental health challenges.

Lifepoint Health is a leader in community-based care driven by a mission of Making Communities Healthier. The diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers, and post-acute care facilities.

Responsibilities

• Performs a variety of duties to support nursing administration
• Reviews staffing needs daily, calculating staffing requirements based on flexible staffing patterns and patient acuity and maintains record of reports
• Supervises Patient Sitters
• Reviews staffing levels to actively resolve staffing shortages using flexible staffing plan as guidelines for staffing requirements
• Informs appropriate Director in a timely manner when staffing issues are anticipated and/or occur
• Determines, coordinates, and supervises staffing assignments for patient sitters
• Provides recruitment, direction, orientation, training, coaching, and mentoring to Patient Sitters
• Performs or assists with performance evaluations and disciplinary actions
• Assesses and ensures quality of services delivered and facilitates staff development programs
• Ensures staff compliance with departmental and organizational policies, procedures, and protocols
• Composes, types, and transcribes correspondence, forms, reports, presentation materials, and other written communications
• Receives, screens, and routes visitors and telephone calls
• Responds to, escalates, and follows up on inquiries and problems as appropriate
• Schedules/coordinates meetings, conferences, special events, and appointments
• Maintains assigned calendar(s)
• Maintains files and office equipment
• Orders and stocks supplies
• Additional duties as assigned and needed

Requirements

• Critical thinking skills, decisive judgment, and the ability to work with minimal supervision
• Ability to work in a stressful environment and take appropriate action
• Education: High school diploma or equivalent required; Associate degree preferred
• CPR certification and Crisis Prevention Training (CPI) within 30 days of employment prior to any patient contact

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package with company match
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs)
• Professional Development: Ongoing learning and career advancement opportunities

Schedule

PRN, 8-hour shifts Monday through Friday.