Behavioral Health Technician

Facility: Renewal Falls Recovery Center | Location: Cedar Falls, Iowa | Employment Type: Full-Time, Hourly | Schedule: Day and Night Shift Opportunities Available

About Us

Renewal Falls Recovery Center provides person-centered behavioral health and substance use disorder treatment in a structured residential setting. Our approach emphasizes:

• Compassionate, trauma-informed care
• Safety and accountability
• Individualized treatment
• Multiple pathways to recovery
• Strong professional boundaries
• Team-based, interdisciplinary care
• Respect for every individual we serve

Why You Should Join Us

You will join a growing organization committed to expanding access to high-quality behavioral health and addiction treatment. We offer:

• Meaningful work with a direct impact on patients and families
• A supportive, mission-driven team environment
• Structured onboarding and training
• Opportunities for professional growth
• Medical, dental, and vision insurance for eligible employees
• Company-paid life insurance
• Paid time off
• Paid holidays
• 401(k) retirement plan
• Employee Assistance Program
• Opportunities to build a career in behavioral health and addiction treatment

Responsibilities

• Provide direct supervision, support, and encouragement to patients throughout the treatment day.
• Maintain a safe, structured, respectful, and recovery-focused environment.
• Conduct required patient observations and safety rounds accurately and on schedule.
• Document observations, patient behaviors, incidents, and other required information accurately and timely.
• Assist patients with daily routines, schedules, activities, meals, and program expectations.
• Support patient participation in treatment programming, recovery activities, and community meetings.
• Reinforce healthy coping skills, personal responsibility, appropriate boundaries, and recovery-oriented behaviors.
• Recognize changes in patient behavior, mood, physical condition, or safety risk and promptly communicate concerns to appropriate clinical or medical staff.
• Assist with admissions, discharges, room assignments, patient belongings, and orientation to the facility as assigned.
• Complete searches, safety checks, and other monitoring activities in accordance with facility policy.
• Support de-escalation and crisis-prevention efforts using approved techniques.
• Respond appropriately during medical, behavioral, or facility emergencies.
• Maintain professional boundaries with current and former patients at all times.
• Protect patient privacy and confidentiality in accordance with HIPAA, 42 CFR Part 2, and organizational policy.
• Participate in shift reports, team meetings, training, and competency requirements.
• Maintain accurate communication with incoming and outgoing staff to promote continuity of care.
• Assist with maintaining clean, organized, and safe patient areas.
• Follow all facility policies, procedures, infection-control practices, safety requirements, and standards of conduct.
• Perform other duties as assigned to support patient care and facility operations.

Requirements

• High school diploma or GED required.
• Previous experience in behavioral health, substance use disorder treatment, healthcare, human services, residential care, corrections, recovery support, or a related field preferred.
• Experience working with individuals impacted by substance use disorders or mental health conditions strongly preferred.
• Ability to maintain confidentiality and professional boundaries.
• Ability to complete required training, competency assessments, CPR/First Aid, crisis-prevention training, and other facility-required education.
• Ability to successfully complete all required pre-employment screenings.
• Valid driver's license may be required depending on assigned duties.
• Must demonstrate dependable attendance, sound judgment, professionalism, and the ability to work effectively in a 24/7 residential treatment environment.

Preferred: Certified Peer Recovery Specialist

Who You Are

The strongest candidates are compassionate people who can balance empathy with accountability. You are someone who:

• Treats individuals with dignity and respect
• Remains calm during stressful or emotionally charged situations
• Understands the importance of consistency and professional boundaries
• Communicates clearly and works well as part of a multidisciplinary team
• Can redirect behavior respectfully and appropriately
• Takes patient safety seriously
• Understands that accurate documentation and observations are essential components of care
• Believes individuals can recover and build meaningful lives

Work Conditions & Physical Requirements

This position works in a residential behavioral health treatment environment and involves regular interaction with patients who may be experiencing emotional distress, behavioral health symptoms, withdrawal-related concerns, or other challenges associated with early recovery. The position may require:

• Standing and walking for extended periods
• Frequent movement throughout the facility
• Bending, reaching, and climbing stairs
• Responding quickly to patient or facility emergencies
• Assisting with patient safety interventions when appropriately trained
• Working evenings, nights, weekends, and holidays based on facility staffing needs

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.