Behavioral Health Tech

Under the direction of a registered nurse, licensed physician, or other specified healthcare professional, participates in patient care as a member of a coordinated multi-disciplinary treatment team. Provides direct patient care by developing rapport with patients and facilitating the therapeutic milieu.

Responsibilities

• Assist patients with daily living tasks, perform, and accurately document delegated patient care procedures, treatments, observations, groups/education, etc. in a timely manner.
• Monitor patient vital signs and provide limited medical intervention under the directions of a healthcare professional.
• Orient patients to the Behavioral Health unit or program, inventory belongings, provide appropriate supplies and testing, and transport patients to appointments, units, or activities.
• Demonstrate effective interpersonal relations and communication skills with co-workers, patients, families, and other personnel involved with patient care. Report changes in the patient's condition to applicable clinical staff.
• Assist in mentoring and orientation of staff members and students. Take initiative to maintain the work environment and guide others in resolving problems/issues.
• Maintain a safe, consistent, and supportive environment by providing care in accordance with the multidisciplinary treatment plan using established behavioral interventions and programs to meet patient care needs.
• Ensure assigned areas are clean, straight, and in compliance with fire and safety hazards before leaving at the end of each shift. Maintain constant surveillance of assigned areas to ensure patient safety, including visual patient checks, room checks, and unit checks.
• Stock supplies and carry out general housekeeping tasks as assigned.
• Participate in regulatory activities or duties (e.g., chart checks/audits, fridge temps, committees for improvement, and other quality-oriented tasks).
• Report and address real or potential problems with quality and appropriateness of care through event reports or other appropriate means. Follow the appropriate chain of command regarding issues in a timely manner.
• Responsible for patient safety and the overall management of patient behavior on the behavioral health units. Work with physically and mentally aggressive patients by anticipating and diffusing situations that might lead to disruptive behaviors.
• Perform appropriately in emergency situations. Respond efficiently and calmly, securing qualified assistance as needed. Recognize critical situations and identify options to manage crises using sound judgment and problem-solving skills to prevent escalation or injury.
• Strictly adhere to behavioral health policy standards regarding the use of seclusion and restraint.
• Complete all mandatory and required education assignments in a timely manner. Demonstrate clinical proficiency and competency for age groups served.
• Treat patients and families with care and respect. Maintain corporate/department standards regarding compliance and confidentiality.
• Assist in facilitating various skills, relaxation, and psycho-educational groups using knowledge of group dynamics and organizational skills to achieve treatment plan goals.

Requirements

• Basic Life Support (BLS) for healthcare providers.

Preferred Qualifications

• CNA or EMT certification.
• Post high school education in social work, psychology, sociology, family studies, or a health sciences field.
• Experience working with psychiatric and/or chemically dependent patients.
• Experience providing behavioral healthcare services to patient populations.

Skills

• Patient Safety
• Communication
• Problem Solving
• Skill Development
• Empathy and Emotional Intelligence
• Patient Care
• Accurate and Timely Documentation
• Time Management

Physical Requirements

• Ongoing need to see and read information, labels, assess patient needs, operate monitors, and identify equipment and supplies.
• Frequent interactions requiring verbal communication as well as hearing and understanding spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy, including frequent computer use and typing for documenting patient care.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment, including heavy items.
• Expected to participate in the physical management of high-risk patient behaviors.
• May be expected to stand in a stationary position for an extended period of time.

Pay

$18.94 - $24.62 per hour, dependent upon experience.

Schedule

24 scheduled weekly hours.

Benefits

Comprehensive benefits package covering a wide range of programs to foster wellness, including health, happiness, security, connection, and engagement.

Location

Intermountain Health Alta View Hospital, Sandy, Utah.