Behavioral Health Supervisor

About the role

The Recovery Support Supervisor is a full-time, exempt position reporting to the Program Director. This role is located at Indiana Treatment Centers in Muncie, IN, with a target opening in Spring 2026.

Key Responsibilities

• Provide direct supervision and leadership to the Recovery Support Specialist (RSS) team, including required monthly supervision.
• Support hiring, onboarding, orientation, and ongoing development of RSS staff.
• Develop and manage staff schedules to ensure safe coverage and effective program operations.
• Identify strengths and growth opportunities within the team and provide coaching and performance feedback.
• Affirm that all required training is completed within the first 60 days of employment and annually thereafter.
• Aid in developing and implementing program-specific training materials, workflows, and operational guidance.

Program Operations & Collaboration

• Partner with clinical leadership, nursing, and operations to plan, oversee, and participate in daily therapeutic services.
• Serve as an escalation point for staff concerns, client behavioral issues, and operational challenges.
• Participate in leadership meetings and contribute to program readiness and continuous improvement efforts.

Direct Client Support & Oversight

• Facilitate orientation to new clients within 48 hours of admission, including program rules, schedules, and expectations.
• Administer urine drug screens (UA) and ensure proper handling, documentation, and storage.
• Maintain oversight of recreational, physical fitness, and leisure activities.
• Transport clients to approved meetings, appointments, and activities as needed.
• Oversee daily activities such as housekeeping and meals to ensure safety and structure.
• Apply de-escalation techniques and assist in crisis situations involving emotional, behavioral, or health-related concerns.
• Document incidents, shift activity, and observations accurately and timely.
• Collaborate with the treatment team to inform treatment planning and care decisions.

Qualifications

• Bachelor’s degree in human services, social services, behavioral health, business, or related field OR 2+ years of experience in substance use disorder treatment, behavioral health, or healthcare.
• 1+ year of supervisory or leadership experience required.
• Experience in 12-Step–based programming and/or dual diagnosis treatment strongly preferred.
• CPR and First Aid certification required (or ability to obtain within 30 days of hire).
• Valid driver’s license required.
• Strong leadership, communication, organization, and crisis-management skills.

Work Conditions

• Full-time, on-site leadership role at the Muncie, Indiana facility.
• Schedule includes weekday leadership hours with flexibility based on program needs.
• Exposure to potentially volatile situations and infectious diseases inherent to residential treatment settings.
• Ability to lift up to 10 lbs regularly and up to 50 lbs occasionally.