Behavioral Health Specialist, CSS

About the role

The Dimock Center seeks a compassionate, team-oriented professional committed to excellence. You will support patients in a medical or office setting, balancing direct patient care with administrative responsibilities. Recovery experience is highly valued.

Key Responsibilities

• Relate to clients and colleagues in a professional, compassionate, and respectful manner.
• Ensure safety and support for all clients admitted to the program.
• Maintain therapeutic boundaries while enforcing program structure and rules.
• Support milieu staff with safety checks, room searches, admissions, and discharges.
• Create a welcoming and supportive environment for new clients.
• Respect and incorporate individual and cultural differences in patient care.
• Conduct client intake, complete necessary documentation, and perform property searches.
• Observe and report client changes in health or behavior; use de-escalation skills as needed.
• Assist clients with daily needs, meals, and adherence to Dimock policies.
• Facilitate recovery and addiction-focused group sessions.
• Maintain a safe, therapeutic environment and support program operations.
• Participate in staff meetings, trainings, and development of new programming.

Competencies

• Professional demeanor, confidentiality, and adherence to boundaries.
• Positive attitude and collaborative approach with interdisciplinary teams.
• Effective verbal and written communication skills.
• Ability to maintain professionalism under stress and demonstrate continuous improvement.

Schedule

Schedules vary; days, evenings, and weekends are required. Current priority is being given to filling second shifts and overnights. If part time work is desired, please note this will require a weekly commitment to working every Saturday and Sunday at minimum.

• 1st Shift: 7 AM–3 PM
• 2nd Shift: 3 PM–11 PM
• 3rd Shift / Overnight: 11 PM to 7 AM

Education & Experience

• Bachelor’s degree in related field preferred.
• Significant experience supporting individuals with Substance Use Disorders or similar human services work is strongly preferred.
• Recovery experience is a plus.