Behavioral Health Outreach Technician

About the role

Work with riders in an innovative project among Chestnut Health Systems, Bi-State Transit, and St. Clair County Transit District. This is a full-time, team-oriented position in a non-clinical setting which may require evening, midnight, and weekend hours.

Responsibilities

• Work on a MetroLink train or transfer station in Illinois or Missouri.
• Collaborate with MetroLink Ambassadors, Metro Transit Security, and local law enforcement.
• Engage riders in dialogue.
• Screen riders for needed services.
• Develop therapeutic alliances.
• Provide crisis assessments, counseling, and intervention.
• Provide situational problem solving and skill development.
• Transport riders to services as needed.
• Center interactions with individuals with untreated physical, mental, and substance use issues in a non-clinical setting.
• Work alongside a partner for the majority of work hours.
• Provide even-tempered responses to potentially volatile situations.
• Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.

Requirements

• Must be at least 21 years of age.
• Possess a minimum of a high school diploma or equivalent.
• Have demonstrated skills in human services and in the field of services to adults.
• Demonstrated ability to work within the organization structure and accept supervision.
• Demonstrated ability to work constructively with consumers, treatment resources, and the community.
• Must have a valid driver’s license, private automobile insurance, and be insurable.
• Basic computer skills and experience including MS Word, MS Excel, Outlook, and an electronic medical record.

Pay

The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.

Benefits

Check out additional benefits here.