Behavioral Health Manager (LCSW)

Responsibilities

• Lead with purpose and direction. Oversee the Social Work department by setting clear goals, priorities, and performance standards that align with myPlace Health’s mission and PACE program requirements.
• Inspire and empower your team. Supervise and mentor a group of talented Social Workers and Mental Health Counselors, creating an environment that encourages accountability, teamwork, and continuous professional growth.
• Build strong operational rhythms. Manage team schedules, coverage, and onboarding processes while driving performance management and skill development.
• Use data to drive impact. Leverage analytics and key performance indicators to identify trends, inform decisions, and lead improvements in service delivery.
• Champion clinical excellence. Ensure timely, high-quality completion of biopsychosocial assessments, individualized care plans, and social work interventions that reflect compassion and regulatory compliance.
• Streamline processes for consistency. Establish and refine workflows, policies, and procedures that ensure consistent, participant-centered care across multiple sites.
• Guide through complexity. Support high-acuity cases, crisis intervention, and transitions of care to safeguard participant well-being and stability.
• Serve as a trusted expert. Provide guidance on trauma-informed care, advanced care planning, grief support, and addressing social determinants of health.
• Lead by example in care delivery. Maintain a small participant caseload to stay closely connected to the day-to-day realities of social work practice—ensuring your leadership remains grounded, informed, and participant-centered.
• Elevate quality and performance. Oversee EMR documentation for completeness and accuracy while leading audits, surveys, and corrective action planning to drive continuous quality improvement.
• Collaborate beyond boundaries. Partner with Nursing, Therapy, Enrollment, and Center Operations to ensure seamless, interdisciplinary care for every participant.
• Advocate for alignment and integration. Represent the Social Work function in organizational planning, operational readiness, and strategic growth initiatives.
• Steward resources wisely. Manage resource allocation and vendor partnerships related to social work services to support efficient and effective care delivery.
• Adapt and contribute. Perform other responsibilities as needed in support of organizational goals and participant-centered outcomes.

Qualifications and Experience

• Hold a Master’s degree in Social Work (MSW) from a CSWE-accredited program and an active California license as an LCSW —demonstrating the highest professional standards in your field.
• Offer at least 5 years of progressive social work experience, including 3 or more years in a leadership or management capacity, ideally within healthcare, PACE, or senior-care environments.
• Possess deep expertise in supporting older adults, high-risk seniors, and individuals with complex medical, behavioral, and psychosocial needs.
• Approach challenges with a solutions-oriented mindset—balancing long-term vision with the day-to-day operational realities of care delivery.
• Exhibit outstanding verbal and written communication skills, fostering understanding and alignment among participants, families, and team members.
• Build trust through active listening, thoughtful feedback, and a people-first approach that balances compassion with accountability.
• Thrive in cross-functional settings, forging strong partnerships with Nursing, Therapy, Operations, and Enrollment teams to ensure integrated participant care.
• Demonstrate a deep commitment to advancing health equity and ensuring that all participants receive care that honors their individuality and dignity.
• Inspire continuous improvement by mentoring others, piloting new approaches, and modeling curiosity and adaptability.
• Embody the values of service, respect, and excellence—bringing heart to leadership and meaning to your work each day.
• Maintain flexibility and readiness. Hold a valid California driver’s license and be willing to travel between sites as needed to support your team and participants.