Behavioral Health Manager

About the role

The Behavior Health Manager oversees and coordinates behavior support systems and services across programs through referral management, family engagement, data oversight, intern supervision, and partnership coordination. Responsibilities are carried out through classroom observations, planning, documentation review, meetings, and collaboration with staff, families, and external providers to ensure consistent and effective behavior support delivery.

Responsibilities

• Supervise and mentor Behavioral Health and Sensory Room interns
• Cultivate relationships with local universities to ensure a pipeline of interns
• Through internal referrals and observations, develop individual behavior plans that address the unique needs and goals of the client
• Monitor fidelity of behavior plans through documentation review and team communication
• Identify children requiring services beyond internal program scope
• Coordinate referrals with families and obtain appropriate consent
• Actively seek out and develop partnerships with organizations that can support the individual needs of children outside of internal processes
• Implement and monitor effectiveness of behavior intervention plans
• Document and maintain accurate records of clients' progress and treatment
• Develop sensory program through use of the Sensory Room and classroom sensory interventions
• Ensure the Sensory Room and its features are maintained
• Collaborate with other members of the Neighborhood House educational team, including management, teachers, family support, and therapists
• Provide training and support to parents, caregivers, and teachers to help manage problem behaviors effectively
• Arrange meetings with parents to explain observed behaviors, provide support, and progress updates
• Advise on strategies for managing challenging behaviors and creating positive behavioral changes
• Stay up-to-date with the latest research and developments in behavioral intervention methods
• Ensure compliance with NAEYC accreditation standards, Health Department guidelines, Child Care Licensing Regulations, HIPAA, and ethical practices

Qualifications

• Bachelor's degree in Early Childhood Education, Special Education, Psychology, or a related field
• Background in Applied Behavioral Analysis (ABA) preferred
• Bi-lingual English/Spanish preferred
• Understanding and knowledge of sensory room usage
• Must be able to pass a Child Care Licensing background check
• Experience in behavior support, early childhood mental health, case management, or related services required
• Experience with systems coordination, referral management, or program oversight preferred
• Experience supervising staff or interns preferred