Behavioral Health Crisis Clinician

About the role

At Crisis Connections, crisis clinicians provide real-time clinical decision-making, guide life-saving interventions, and serve as trusted clinical leaders supporting the front-line staff who answer the call.

Responsibilities

• Provide clinical assessment, suicide risk evaluation, and crisis intervention via telephone
• Serve as the clinical lead on shift, offering real-time consultation, coaching, and support to crisis phone staff and volunteers
• Collapse crisis response, including hospital diversion, triage, and one-call coordination with first responders
• Authorize inpatient services using clinical judgment and least-restrictive care principles
• Ensure accurate documentation and adherence to high clinical and ethical standards
• Collaborate with community partners, hospitals, mobile crisis teams, and public mental health agencies

Requirements

• Master’s degree in a social science or related field
• Eligible for or pursuing Agency Affiliated Counselor (AAC) licensure or higher (Licensure costs reimbursed; support provided)
• At least 2 years of supervised clinical experience working with individuals experiencing serious mental illness
• Strong clinical judgment, calm decision-making, and comfort in high-pressure situations
• Prior leadership, supervision, or consultation experience strongly preferred

Qualifications

• Must be eligible for or have obtained Agency Affiliated Counselor (AAC) licensure or higher
• Must have at least 2 years of supervised clinical experience working with individuals experiencing serious mental illness
• Must have strong clinical judgment, calm decision-making, and comfort in high-pressure situations
• Must have prior leadership, supervision, or consultation experience

Skills

• Excellent clinical judgment
• Calm decision-making under pressure
• Highly adaptable to fast-paced environments
• Ability to collaborate and consult effectively

Benefits

• Excellent benefits package including medical, dental, vision, PTO, paid holidays, and retirement options
• Annual wage increases and opportunities for growth
• Flexible scheduling, free parking, and transit benefits
• A workplace that actively values diversity, equity, inclusion, and lived experience

Pay

• $36.16/hour base salary
• $4/hour graveyard differential

Schedule

• Full-time and part-time positions available