Behavioral Health Compliance Specialist

About the role

The Behavioral Health Compliance Specialist is part of the behavioral health and compliance team responsible for activities that improve compliance of healthcare and behavioral health services provided to customers, reducing risk, and promoting more effective and efficient utilization of facilities and services. This role assists in the development, planning, and evaluation of compliance and risk mitigation processes in accordance with corporate policies and regulatory requirements. The specialist works closely with Behavioral Health Leadership and the VP of Legal, Quality, and Regulatory Affairs to ensure all regulatory requirements are met for the organization.

Responsibilities

• Coordinates with the IT EHR team to improve documentation protocols.
• Assists in auditing and reporting of department and individual compliance with policies or progress toward measures as determined by leadership.
• Assists in developing employee training in MedTrainer Learning.
• Monitors and updates documents and policies in MedTrainer as needed.
• Assists in coordinating annual specialty peer reviews.
• Assists in medical record audits and reports to ensure organizational compliance.
• Supports performance improvement and external accreditation activities for behavioral health staff.
• Assists in revising policies and procedures as directed by the VP of Behavioral Health.
• Composes, distributes, and corresponds for the TOPS report and other routine communications for BH Leadership.
• Monitors The Joint Commission access and communicates organizational changes (e.g., new sites, clinic relocations, hours of operation).
• Reviews and updates the online application as needed by the organization.
• Performs miscellaneous clerical tasks, including transcription, research, spreadsheet management, reporting, and email writing to ensure compliance operation efficiency.
• Interacts with external organizations as needed.
• Performs all other duties as assigned.

Qualifications

• Master’s Degree in behavioral health preferred; Bachelor’s Degree in social services will be considered.
• Two years of experience in healthcare/behavioral health and compliance preferred.
• Proficiency in Microsoft Word and Excel, and customized software.

Skills

• Ability to relate effectively to staff, prospective employees, and external agencies.
• Ability to facilitate training in classroom and one-on-one settings.
• Willingness to attend continuing education related to the position.
• Excellent verbal, written communication, and presentation skills.

About Arcare

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve.

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization. A healthy work-life balance and a predictable schedule are part of our workplace culture.

Benefits

• Company-paid employee medical, dental, and vision insurance.
• Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of employment.
• Company-paid life insurance and long-term disability coverage.
• 96 hours of paid vacation time for full-time employees (40 hours/week), accruing from the first day of employment.
• 96 hours of paid sick time for full-time employees (40 hours/week), accruing from the first day of employment (accrual rates increase with tenure).
• Paid holidays, including one floating holiday and one birthday holiday (usable during the employee’s birth month).
• 401(k) retirement plan with company matching up to 200% of the employee’s contribution (up to 4%) after one year of employment.
• Company-paid renewal of applicable licenses and certifications (subject to supervisor and HR approval).
• Possible Continuing Education reimbursement for current employees (subject to supervisor and HR approval).
• Loan repayment opportunities for eligible clinical team members serving medically underserved communities (e.g., HRSA’s National Health Service Corps Loan Repayment Program and Nurse Corps Loan Repayment Program).

Schedule

• Predictable schedule established early with rare changes.
• No routine nights or weekends for most positions (some clinical roles may have limited weekend coverage based on clinic needs).