Behavioral Health Collector
Ambrosia Treatment Center · West Palm Beach, FL · 1 wk ago
On-siteAccountingFull-time
Key Responsibilities
- Manage AR aging (0–120+ days), prioritizing accounts >30 days
- Perform daily payer follow-up (commercial, OON, self-pay)
- Resolve denials, underpayments, and submit appeals/reconsiderations
- Reduce AR >90 days and prevent timely filing losses
- Work high-balance accounts to accelerate cash collections
- Track appeals, aging, and high-dollar recoveries
- Collaborate with Billing, Utilization Review, Admissions, and Finance teams
- Maintain accurate, detailed account documentation
Qualifications
- 1+ years AR/collections experience in behavioral health
- Experience with Detox/Residential billing required
- Strong knowledge of commercial payers, OON reimbursement, and appeals
- Familiarity with UB-04/CMS-1500, CARC/RARC codes, and filing limits
- Experience with EHR systems (KIPU/CMD preferred)
- Proven success reducing aged AR and improving collections (preferred)
- Strong communication and problem-solving skills
- Ability to pass a level 2 background check: HB531 | Florida Agency for Health Care Administration