Behavioral Health Case Manager - 811 Program

About the role

Will provide Case Management Services to a caseload of approximately 25 Participants. Will apply the Housing First approach to serving people with housing and other service needs.

Responsibilities

• Submit routine reports and outcome data, per contractual requirements, and will utilize Dr. Cloud
• Conduct necessary assessments, complete mandated legal documentation, and complete Individualized Service Plans (ISP) according to funding source and policy timelines
• Plan, schedule, and coordinate meetings with Participants, and facilitate route home visits as required by stated performance measures
• Research, access, and link to appropriate medical, psychiatric, education, community, and other social services/resources, as indicated by assessments and individual participant preferences
• Communicate and work collaboratively with other providers, leasing managers, and/or landlords to ensure appropriate service provision
• Meet with the supervisor for regularly scheduled meetings and as assigned by the supervisor
• Attend and actively participate in regularly scheduled staff meetings as assigned by the supervisor
• Attend and actively participate in required training, as assigned

Requirements

• Bachelor’s Degree in Social Service or Human Services related field
• Must have their own reliable transportation
• Willing to travel during the day to outlying parishes as required
• Able to multitask and meet deadlines
• Excellent written and verbal communication skills
• Proficiency in the use of Microsoft Office Software (i.e. Word, Excel) and computer literate
• Must be a team-player

Qualifications

The ideal candidate will possess competencies in Problem Solving/Decision Making, Monitoring, Planning, Coordination, Action Orientation, Work Commitment, Oral and Written Communication Skills, Building Relationships, Team Playing, and Mission Advocacy.

Physical Requirements

The employee is regularly required to operate a computer, file and retrieve written documents, communicate with others on the phone and in-person. The employee is frequently required to walk, sit, use hands, and lift and/or move lightweight items. Ability to move independently within the facility and community. Must be able to travel and meet with participants.

Working Conditions

Work is performed in a normal working office setting that is environmentally controlled and out in the field.