Behavioral Health Care Coordinator (QMHA / QMHP / Licensed) - MD133

This position is community based and requires regular travel between multiple sites, including the Indian Health Clinic (703 NE Hancock St., Portland, OR 97212), Wellness Center (12360 E. Burnside St., Portland, OR 97233), and River House (211 SE Caruthers St., Portland, OR 97214).

About the Role

The Spirit of Healing Behavioral Health Care Coordinator works independently and collaboratively with a team of health professionals to provide members with opportunities to improve self-management abilities, health outcomes, and satisfaction with health care in a culturally specific manner. This position works with American Indian or Alaskan Native members who may have complex medical, psychosocial, or addiction issues, as well as their families and caregivers. You will collaborate with multidisciplinary teams (MDT) to provide care coordination and mental health assessments as needed.

Responsibilities

• Actively collaborate and coordinate care for Spirit of Healing Members/NARA NW patients using a team approach.
• Serve as the primary behavioral health care coordinator for members with severe and persistent mental illness, complex psychiatric presentations, or recent behavioral health crises (including suicide attempts), including transitions of care and linkage to appropriate treatment and community supports.
• Administer mental health assessments and treatment plans as needed to streamline member access to services.
• Coordinate patient transportation and accompaniment as needed.
• Schedule patients discharging from hospitals or inpatient settings.
• Perform timely multidisciplinary case management assessments of members in multiple settings (e.g., home, hospital, clinic) by evaluating all relevant information to determine needs in healthcare, social supports, and access to behavioral health services.
• Provide timely updates regarding the plan of care, including self-management and member-specific goals.
• Make independent decisions regarding client care and care management.
• Complete appropriate documentation in a timely manner.
• Meet with members to identify and reduce or eliminate barriers to care (e.g., social, cultural, linguistic, education) and set effective goals with members.
• Collaborate with medical and auxiliary providers in the community to develop healthcare plans and goals based on identified needs.
• Up to 80% of the workload will be performed in the community.

Requirements

• Occasional evening and weekend hours required.

Pay

Wage Range:

• Unlicensed (QMHA/QMHP): $28.00 - $36.80 hourly, Non-Exempt
• Licensed: $75,600.00 - $87,150.00 annual salary, Exempt

Schedule

This is an in-person position, Monday through Friday, 8:30 AM - 5:00 PM.

About the Company

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives. With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives—NARA NW offers numerous opportunities for growth and advancement while making a tangible, positive impact on the lives of others.

Mission

The mission of NARA NW is to provide education, physical and mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.