Behavioral Health Associate I
About the role
Under the general supervision of the Program Director or designee, this at‑will direct service position assists members in meeting their expressed goals while living in the community, advocates for members in all areas of treatment, helps them apply for and receive services, and provides additional support in medication management, housing, vocation, counseling, and advocacy as needed. The role includes rotational after‑hours “on‑call” coverage based on program needs.
Responsibilities
- Assist assigned members to identify and progress toward achievement of member‑chosen goals.
- Empower members in meeting their goals; provide vocational support.
- Assist staff and members in the development and implementation of activities, programming, and groups.
- Facilitate communication and cooperation among agencies.
- Participate in client medication outreach; coordinate communication between doctor, client, and pharmacy.
- Educate community and other agencies.
- Drive personal and/or agency vehicle on agency business, including transportation of members to and from appointments and activities as well as field visits/medication outreach.
- Provide prompt intervention in crisis situations to stop the crisis and notify necessary persons and agencies; deliver “on‑the‑spot” support consistent with program philosophy.
- Carry a caseload of clients depending on acuity, program/contract requirements, and referrals; caseload size varies by program and contract.
- Maintain all client records and complete required documentation and data entry according to program standards (progress notes, activity reports, logs, etc.).
- Assist clients with accessing and maintaining appropriate housing.
- Attend to the safety, health, and well‑being of members.
- Be personally responsible and accountable for work hours and time management as coordinated with the Program Director or designee.
Qualifications
Minimum: high school diploma or accredited GED and less than two (2) years full‑time equivalent experience providing direct mental health services; lived experience is a plus.
Optimum (preferred): at least two (2) but less than four (4) years full‑time equivalent experience providing direct mental health services.
Requirements
California driver’s license with current vehicle insurance and registration; reliable means of transportation capable of passing a vehicle safety inspection if the vehicle is more than five years old (excluding bicycles, mopeds, and motorcycles).
Schedule
Sunday – Thursday, 12:00 AM – 8:30 AM.