Behavior Specialist

Summary: Are you interested in companion animal behavior and want to learn more about providing high-quality care while optimizing welfare for animals in need? Do you thrive in a dynamic and complex environment, where colleagues from all skill levels work together to continually advance the animal behavior field? If so, the role of Behavior Specialist at the ASPCA’s Cruelty Recovery Center (CRC) might be right for you! Who We Are The Cruelty Recovery Center (CRC), located in Columbus, OH, is part of the Rehabilitation Services Group, which also includes the Behavioral Rehabilitation Center (BRC) in Weaverville, NC, and the Recovery and Rehabilitation Center (R&R) in Pawling, NY. All three facilities provide opportunities for animals to heal after rescue. As they engage in hands-on care, teams prioritize the elevation of our work through ongoing learning, advancing the animal welfare field through research, developing effective, efficient interventions, establishing new best practices and sharing innovations with other organizations nationwide through the ASPCA’s Learning Lab, ASPCApro, publications, and professional and academic conferences. At the CRC, a dedicated team of sheltering, veterinary and animal behavior staff work together to serve animals rescued in ASPCA national cruelty cases and disaster responses. In addition to their work as part of the CRC team, Behavior Specialists are part of the ASPCA’s larger Animal Behavior team, which includes the Behavioral Sciences Team (BST), the Learning Lab (LL), and the behavior teams at all other ASPCA sheltering facilities. Working within and across teams, ASPCA behavior staff share expertise, use aligned behavior practices, and help advance the ASPCA’s strategic priorities. What You’ll Do Behavior Specialists provide compassionate care for the dogs at the CRC by performing behavior evaluations, implementing behavior plans and protocols, providing socialization and enrichment, coaching others on safe handling, and maintaining clear records. They are part of a united team of shelter operations, shelter medicine and shelter animal behavior experts, all dedicated to collaborating with each other to provide balanced, holistic care to all dogs in the care of the CRC. Ideal candidates for Behavior Specialist will have a keen understanding of applied animal behavior, a solid understanding of animal learning principles, strong low-stress animal handling skills, and exceptional interpersonal skills, including experience successfully coaching people. Success will hinge on the ability to collaborate effectively with behavior, operations and veterinary teammates at the CRC, as well as staff in other departments across the organization. The Behavior Specialist reports directly to the Senior Manager, Shelter Animal Behavior and has no direct reports. Where and When You’ll Work This position reports to the CRC in Columbus, OH. Schedule will include at least one weekend day, and times available to work a flexible schedule when needed including days, evenings, weekends, and holidays Ability and willingness to travel up to 25% of the time, as needed, is required for this position. What You’ll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target range this position is $28.80 - $31.02 Benefits At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental and optional vision coverage. Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions — we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more. For more information on our benefits offerings, visit our website. Responsibilities: Responsibilities include, but are not limited to: Behavioral Support & Data Collection Conduct daily treatment sessions: perform behavior modification protocols and record data after each session using the CRC behavior database Collect data to track an animal’s behavioral progress Monitor the behavioral health of animals Communicate observations and concerns to the Behavior Manager(s) and make recommendations to support treatment progress and outcome decisions during weekly meetings Perform behavior evaluations and re-evaluations of CRC animals Assist, as needed, with the handling and movement of animals during cleaning, intake, exercise, grooming, exams and humane euthanasia Assist, as needed, with animal housing and kennel design improvement planning Provide human and/or conspecific socialization for specified animals Provide extra enrichment for designated animals Conduct dog play groups and record data after each session Assist with the collection and organization of footage for video library Adhere to all protocols set forth by the ASPCA, including behavior modification and training procedures, enrichment, animal handling, as well as general medical and sheltering protocols Coaching & Behavior Operations Monitor the activities of volunteers interacting with CRC animals during individual treatment sessions and provide guidance/coaching Provide hands-on coaching, under the direction of the Behavior Manager and the Sr. Director, Animal Behavior, for CRC Care & Enrichment Technicians, volunteers, visitors and interns Lead internal group dog training classes Produce behavior-related paperwork for fosters, placement partners and adopters Provide follow-up support for fosters, placement partners and adopters Facilitate on-site introductions for receiving placement partners and foster parents Facilitate media interviews via email, via phone and on camera as needed Deployment Deploy to support Behavioral Sciences Team’s (BST) field work, handling animals during removal and intake and conducting forensic behavior evaluations Understand Incident Command System (ICS) and adhere to chain of command Provide behavior support at ASPCA temporary shelters, conducting behavior treatments and playgroups and monitoring behavioral health of animals at the temporary shelter Qualifications Exceptional behavior modification and animal handling skills Thorough companion animal behavior and animal welfare knowledge Low-stress animal handing and restraint skills preferred Displays care and concern for the safety and well-being of self, animals and others, especially during stressful situations Must feel comfortable contributing behavior observations and consultative input to help a panel make humane euthanasia decisions; must feel comfortable handling animals for humane euthanasia procedures Must feel comfortable seeing animals suffering from extreme fear and anxiety on a daily basis Effective teaching/coaching skills Good team player; a “people person” who enjoys collaboration Excellent written and oral communication skills Superior problem-solving abilities; likes to troubleshoot and find solutions when facing challenges Ability to thrive in a fast-paced, potentially stressful environment Must be flexible and easily adapt to frequent changes to plans/protocols Good organizational skills Meticulous data collection and reporting skills Able to lift and carry up to 50 pounds Able to work standing for 8 or more hours and bend, crouch, kneel and move freely to perform responsibilities that include handling potentially dangerous animals in stressful conditions Able to occasionally work in physically challenging conditions and able to wear appropriate protective gear, including a protective mask; job responsibilities may entail exposure to chemical and biological hazards, such as feces and blood, exposure to sharp objects, working in noisy environments and working in areas with uneven, wet and slippery surfaces Fluent in the use of MS Word, Excel, PowerPoint; familiarity with Shelter Manager or other shelter software systems and Filemaker a plus Must provide a valid driver’s license upon hire and pass a motor vehicle history check demonstrating a safe driving history Ability to exemplify ASPCA’s core values and behavioral competencies. Education And Work Experience High School Diploma, GED, or Equivalent ExperienceMinimum of 2 years’ experience working as a professional animal behavior expert, handling and evaluating dogs is required Experience handling and working with animals exhibiting extreme arousal and extreme fear is strongly preferred Experience working in an animal shelter is preferred Experience handling and working with cats is strongly preferred Certification from CCPDT or IAABC (or similar) is strongly preferred Fear Free or Low Stress handling ™ certification is required within 60 days of hire Disaster Sheltering and FEMA Incident Command System courses (100, 200, 700, 800) is required within 90 days of hire Additional Information - Shelter Behavior Apprenticeship Requirements: Actively participate in shelter behavior online, classroom and hands-on experiential learning activities throughout the SBA Practice application of acquired skills and knowledge in a busy animal shelter setting, with coaching and supervision by SBA staff Perform basic handling of dogs and cats under the supervision of SBA staff Demonstrate acquired knowledge and skills via periodic, practical learner assessments throughout the SBA to assist Instructors in providing personalized coaching Assist ASPCA facility staff as necessary, providing care for animals participating in SBA activities (e.g., cleaning, feeding, providing enrichment/exercise) Provide periodic, practical feedback on the experience, activities, content and flow of the SBA to help inform program improvement and iteration Travel for up to 3 weeks at a time for learning activities at ASPCA facilities (all associated costs covered by the ASPCA) While not participating in the SBA program, Specialists will have regular work schedules at the CRC in Columbus, OH Language: English (Required) Education and Work Experience: High School Diploma, GED, Or Equivalent Experience (Required) Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices: Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.