Beer Store Manager, Harrisburg, #227

About the role

The Beer Store Manager role is an intense and fast-paced position within Gopuff. This role requires drive, grit, positivity, and enthusiasm for the challenge. You will lead a local team of Shift Leaders and Operations Associates overseeing the facility's operations as well as a team of independent Driver Partners. The success of the territory depends on your ability to execute and effectively lead a team focused on delivering a perfect customer experience.

Responsibilities

• Plans, directs, and is accountable for all warehouse operations including deliveries, inventory, equipment, and systems.
• Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
• Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved.
• Implement and monitor Human Resource compliance, asset protection, safety controls, oversee the safety of our people and products, operational and quality assurance reviews.
• Create and implement plans to improve the financial performance of the warehouse.

Qualifications

• 8+ years of managing and leadership experience, minimum of 5 years experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
• Retail, warehouse, logistics, military, restaurant or equivalent experience.
• Beer/liquor store experience strongly preferred.
• Bachelor’s degree, preferable.
• Strong written and verbal communication skills.
• Strong skills with conflict resolution.
• Strong skills with team development and engagement.
• Ability to lead in an ever-changing environment.
• Prior proven track record of being a change agent with improving processes and efficiencies.
• Ability to work with fluid schedules; being available during peak hours of operation (5pm - 12am) and visiting warehouse on Friday, Saturday, and Sunday once or twice per month.
• Possesses a customer-first mindset.
• Team-oriented mentality.

Benefits

• Medical/Dental/Vision Insurance (for full-time employees)
• 401(k) Retirement Savings Plan
• 25% employee discount & FAM Membership
• Vacation and Sick Time for eligible employees
• EAP through AllOne Health (formerly Carebridge)