Beer Draft Service Technician

Job Description

As a Beer Draft Service Technician at Breakthru Beverage Group, you’ll play a hands-on role in delivering exceptional draft beer experiences to customers across bars, restaurants, and entertainment venues. This position combines technical skill, customer service, and a passion for the beer industry to ensure draft systems are installed, maintained, and operating at peak performance.

Job Responsibilities

• Provide responsive service and communicate effectively with account employees.
• Service equipment within state guidelines.
• Troubleshoot non-working or poor pouring draught lines.
• Complete draught line service and installs.
• Perform product delivery when needed on installs, for special events, and/or when needed for accounts based on needs.
• Manage and maintain sales tools (samples, POS, etc.).
• Train others on basic draught maintenance.
• Effectively prioritize and manage multiple service requests independently.
• Communicate priorities, needs, and the completion of daily service activities with management.
• Maintain logs, trackers, and records as required.
• Manage and maintain vehicle, tools, and service equipment.
• Maintain draught knob inventory and special event equipment.
• Other duties, as assigned by the jobholder’s supervisor, may also be required.

Minimum Qualifications

• A high school diploma or equivalent.
• Minimum of 1 year of experience in working with a draught beer system.
• Basic PC skills using MS Office and other various computer programs including presentation software.
• A results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills.
• An ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines.
• Analytic and Reporting skills.
• Utilize sound judgement and problem-solving skills.
• The ability to work in fast-paced, high-volume, team environment.

Preferred Qualifications

• A bachelor’s degree in a related field.
• Mechanical and technical aptitude.

Physical Requirements

• Frequently sit, stand, bend, squat, and reach.
• Frequently climb into and out of truck.
• Regularly lift 45-65 lbs.
• Occasionally lift, up to 160 lbs.
• Must talk, hear, use hands and fingers to operate a vehicle and tech device.

Competencies

• Accountable for meeting own targets, work is reviewed periodically.
• Problems encountered will be defined, repetitive, and routine with a solution readily available.

Benefits

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

Contact Information

If you need a reasonable accommodation because of a disability for any part of the employment process, please call (708) 298-3536 and let us know the nature of your request and your contact information.

About the Role

Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here.