Beer Den Master

About the Role

To grow community through building guest loyalty and maximizing profits by providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience.

Responsibilities

• Order and maintain appropriate inventory of Beer Den supplies.
• Order and maintain appropriate inventory of draught beer.
• Build and maintain professional relationships with distributor/wholesaler partners as well as direct sales associates from breweries.
• Regularly schedule events such as tap takeovers.
• Conduct tastings as needed in the Beer Den as well as for in-store demos or promotions.
• Assist with inventory and adhere to proper inventory practices as outlined by Manager of Financial Perpetual Inventory.
• Train all Beer Den Hosts and other Hosts throughout the store (as appropriate) on operating procedures of the Beer Den.
• Perform routine maintenance on Beer Den equipment as needed (line cleaning, faucet cleaning, minor repairs, etc.).
• Drive packaged beer sales as well as growler sales, including managing displays and working with distributors/wholesalers to ensure proper inventories.
• Ensure proper pricing and product selection.
• Complete a weekly communication piece (“What’s Tappening” due every Wednesday at 5PM) for Beer Den guests.
• Attend various education and branding events scheduled by Category Manager of Beer and Wine.
• Educate guests on product attributes and information, providing guidance for specific needs/preferences.
• Ensure marketing and brand materials are properly displayed, maintained, and utilized, including signage, prices, flyers, etc.
• Maintain the sanitation and appearance of the Beer Den.
• Wash and prepare growlers according to established practices.
• Follow all state laws governing the sampling, sale, and purchasing of beer.
• Fill growlers upon request according to established filling, sealing, and labeling standards.
• Announce specials and sale information on the PA system.
• Perform all other duties as assigned by management.

Qualifications

• Working understanding of beer.
• Familiarity with ALE laws governing the sale and purchasing of wine products.
• Sales-minded with effective communication, guest service, and selling skills.
• Friendly, outgoing personality.
• Self-motivated, trustworthy, and able to adhere to all guidelines.
• Ability to work well with others.
• Ability to read and understand information and direction.
• Ability to effectively communicate with Store Manager, DSD Receiver, and vendors.
• Ability to bend, kneel, and stand for extended periods of time.
• Ability to lift 30 lbs consistently and 60 lbs occasionally.
• Must be at least 21 years old.