Bed Assignment Coordinator, Transfer Center, 24 Hour, Nights

Major Responsibilities

• Receives and triages phone calls from the full range of internal and external admission points including the ER, OR, Clinics, and Short Stay.
• Logs all incoming requests.
• Receives and triages phone calls to appropriate providers during emergency situations.
• Updates multiple Reservation Request Lists within the bed management system.
• Adds patients awaiting admission to UMMMC to the reservation list.
• Enters intake patient information into the bed management system.
• Provides bed status updates and alerts Care Connection staff when bed is identified.
• Creates reservation requests for patients as needed, including urgent admits from clinics, home, and other facilities.
• Maintains accurate and timely records, logs, files, and related information as required.
• Updates DPH website as required by department/hospital policy.

Position Qualifications

• Licenses/Certifications/Educations Required: High School graduate or equivalent.
• Experience/Skills Required: 3+ years of related experience. Requires the ability to use specialized applications software and computer systems for patient registration, scheduling and a knowledge of business office procedures. Requires knowledge of medical terminology, third party payer billing and managed care requirements and procedures. Typing speed must be 35+ wpm.

Physical Demands And Environmental Conditions

• Work is considered sedentary. Position requires work indoors in a normal office environment.