Beauty Supervisor-University Mall

Description

A Victoria’s Secret & Co Beauty Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for brand and customer experience execution within the store. In higher complexity stores, accountability is shared with and guided by a Beauty Manager. This role reports to the Store Manager or Beauty Manager, as assigned.

Key Responsibilities

• Ensures a strong customer and brand environment by supporting a store that delivers a compelling and consistent Beauty experience
• Ensures both product presentation and selling behaviors reflect the Brand's guidance and objectives
• Executes and maintains visual execution within the beauty business
• Executes and maintains product storytelling and selling behaviors that bring the brand to life
• Executes and maintains sales floor and fitting room standards (if applicable)
• Executes and maintains category-level execution aligned to brand priorities and direction
• Partners with Operations Leaders to ensure product availability and readiness
• Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution
• Scope and level of responsibility may vary based on store size and business complexity; in some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing

Qualifications

• Passion for Victoria's Secret Brand and the ability to drive customer satisfaction and loyalty
• Demonstrates excellent merchandising skills
• Experience with influencing cross-functional partners in informal and formal settings
• A sense of self-awareness with an interest in seeking feedback to improve and develop
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
• Ability to use technology (headsets, mobile devices, computers)
• Experience directing other individuals in the performance of their job duties preferred
• 1+ years of retail leadership experience preferred

Pay

Minimum Salary: $16.75 Maximum Salary: $20.10