Beauty Supervisor-Town Square Shopping Center
At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
About the role
A Victoria’s Secret & Co Beauty Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for brand and customer experience execution within the store. In higher complexity stores, accountability is shared with and guided by a Beauty Manager. This role reports to the Store Manager or Beauty Manager, as assigned.
Responsibilities
- Ensures a strong customer and brand environment by supporting a store that delivers a compelling and consistent Beauty experience.
- Ensures both product presentation and selling behaviors reflect the Brand’s guidance and objectives.
- Executes and maintains visual execution within the beauty business, product storytelling, and selling behaviors that bring the brand to life.
- Maintains sales floor and fitting room standards (if applicable).
- Ensures category-level execution aligned to brand priorities and direction.
- Partners with Operations Leaders to ensure product availability and readiness.
- Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution.
- Leads and demonstrates company values.
- Executes the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling, and personally selling.
- Coaches and develops associates.
- Executes Daily Work Force Management actions to manage labor hours.
- Maintains visual merchandising standards.
- Collaborates with Sales Leadership Teams to ensure seamless execution.
- Leads and models behaviors that link to leadership competencies.
- Demonstrates and leads company policy and procedures.
- Performs additional duties, including floorset mapping and execution, product launch support, brand education, and shipment processing.
Requirements
- Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty.
- Demonstrates excellent merchandising skills.
- Experience with influencing cross-functional partners in informal and formal settings.
- A sense of self-awareness with an interest in seeking feedback to improve and develop.
- Ability to work nights, weekends, and a flexible schedule.
- Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks.
- Ability to use technology (headsets, mobile devices, computers).
- Experience directing other individuals in the performance of their job duties preferred.
- 1+ years of retail leadership experience preferred.
Pay
Minimum Salary: $17.25
Maximum Salary: $20.80
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Benefits
Click here for benefit details related to this position.