Jobs · Business Development · Massachusetts

Beauty Sales Consultant

CVS Health · Brookline, MA · 6 days ago
On-siteBusiness Development$17–$26/hrFull-time

Position Summary

We're looking for a talented, sales-oriented Beauty Sales Consultant passionate about the retail beauty industry. You'll be the primary beauty advisor to our customers, providing friendly, knowledgeable sales service and building robust baskets for each customer.

Customer Sales Experience

  • Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, and subsequent follow-up contact to build lasting relationships.
  • Engage in conversation with each customer as they enter the beauty zone; listen to and be sensitive to the customer's information, be conscious of their needs, and provide specialized sales advice.
  • Maneuver in a conversation to stimulate a different thought process. Be confident and comfortable using your verbal skills to generate sales.
  • Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.

Operational

  • Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships.
  • Participate in and represent company sales programs or events that positively impact business.
  • Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts.
  • Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience.
  • Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner.

Training & Personal Growth and Development

  • Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current.
  • Execute the established sales plan by meeting the sales budget and tracking your progress to success.
  • Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care.
  • Compete with yourself to beat prior sales goals and max out sales budget.
  • Maintain a professional appearance in compliance with company guidelines at all times.
  • Seek to further your product knowledge and client service skills.

Physical Requirements

  • Physical abilities to support the essential functions of the role as listed above, such as stand and/or move throughout the store for the majority of work time to provide excellent customer service and beauty consulting.
  • Able to stoop, kneel or crouch, and reach or grasp objects, including objects on lower shelves.
  • Able to perform duties requiring manual dexterity (e.g., ear piercing).

Qualifications

  • Sales oriented
  • Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
  • Strong interpersonal, organizational, and communication skills
  • Goal-driven, with an ability to multi-task
  • Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" Hours
  • Ability to perform the tasks listed throughout the job description
  • Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
  • Must be at least 18 years old

Preferred Qualifications

  • Prior Beauty Sales Experience
  • Current knowledge of beauty products and brands
  • Strong passion for beauty
  • High school diploma or equivalent preferred

Additional Information

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

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