Beauty Sales Consultant
CVS Health · Santa Ana, CA · 2 mo ago
On-siteBusiness Development$18.9–$27.9/hrFull-time
About the Role
Join the beauty retail division of CVS Health, America's leading retail pharmacy with more than 9,000 stores. As a Beauty Sales Consultant, you will provide top-notch sales service and beauty advice to customers, leveraging your passion and knowledge of the retail beauty industry to enhance the client experience and drive sales.
Responsibilities
- Seek out customers to provide a personalized beauty advisor experience through tailored sales service, upselling, suggestive selling, and follow-up contact to build lasting relationships.
- Engage in conversation with customers, listen to their needs, and provide specialized sales advice to generate sales.
- Serve as the brand expert by answering customer questions in detail with product knowledge to maximize sales opportunities.
- Educate customers on product usage and benefits, leveraging the CVS beauty monthly sampling program to build relationships.
- Participate in and represent company sales programs or events that positively impact business.
- Discuss CVS Beauty Club programs, invite customers to in-store events, and explain promotions to close sales.
- Create and maintain product displays, end caps, and other promotional materials supporting key brands and corporate initiatives.
- Maintain a clean, well-stocked, and well-merchandised beauty zone compliant with hygiene standards.
- Ensure compliance with CVS tester sanitation, hazardous waste disposal, and tool cleansing policies.
- Complete initial 30/60/90-day onboarding training and ongoing educational programs to stay current on sales, product knowledge, and selling skills.
- Execute the established sales plan by meeting sales budgets and tracking progress.
- Participate in sales training meetings and conference calls regarding programs, promotions, new items, brand launches, and sales goals.
- Compete with yourself to exceed prior sales goals and maximize sales budgets.
- Maintain a professional appearance in compliance with company guidelines.
- Stay informed and excited about the latest beauty trends and techniques, and continuously improve product knowledge and client service skills.
Requirements
- Sales-oriented with the ability to use sales data and product/brand knowledge to meet sales and beauty service goals.
- Strong interpersonal, organizational, and communication skills.
- Goal-driven with the ability to multi-task in a fast-paced environment.
- Ability to work independently and as part of a team.
- Available to work a flexible retail schedule, including mornings, evenings, weekends, extended hours, and "Peak" hours.
- Ability to perform tasks listed throughout the job description, including standing, moving throughout the store, stooping, kneeling, crouching, reaching, and grasping objects.
- Manual dexterity to perform duties such as ear piercing.
- Demonstrated ability and willingness to perform ear-piercing services (training and certification provided).
- Must be at least 18 years old.
- In specific stores, bilingual ability in English and Spanish is required.
Preferred Qualifications
- Prior beauty sales experience.
- Current knowledge of beauty products and brands.
- Strong passion for beauty.
- High school diploma or equivalent.
Education
High school diploma or equivalent preferred but not required.
Pay
The typical pay range for this role is $18.90 - $27.90 per hour. The actual base salary offer will depend on factors including experience, education, geography, and other relevant considerations.
Schedule
Full-time position with an anticipated 40 hours per week.
Benefits
This full-time position is eligible for a comprehensive benefits package, including:
- Medical, dental, and vision coverage.
- Paid time off.
- Retirement savings options.
- Wellness programs and other resources.
- Exposure to the latest beauty products through brand interactions, training, and complimentary samples.
- Opportunities for personal growth and development through ongoing training and educational programs.
Physical Requirements
- Stand and/or move throughout the store for the majority of work time to provide customer service and beauty consulting.
- Able to stoop, kneel, crouch, and reach or grasp objects, including those on lower shelves.
- Manual dexterity to perform tasks such as ear piercing.