Beauty Sales Consultant

Position Summary

We're building a world of health around every individual, and we're looking for a passionate Beauty Sales Consultant to join our team. As a leading retail pharmacy with over 9,000 stores, we're dedicated to providing a top-notch client experience. You'll be surrounded by a supportive team who prioritize safety and quality. Your role is to provide friendly, knowledgeable sales service to every customer who enters the store's beauty zone, building a personalized basket for each customer.

Customer Sales Experience

• Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling, and suggestive selling.
• Engage in conversation with each customer as they enter the beauty zone; listen to and be sensitive to the customer's information, be conscious of their needs, and provide specialized sales advice.
• Maneuver in a conversation to stimulate a different thought process. Be confident and comfortable using your verbal skills to generate sales.
• Answer customer questions in detail with product knowledge to produce the largest sales basket possible.
• Explain how various products help the customer address their needs by educating them on proper usage and benefits.
• Leverage the CVS beauty monthly sampling program to build relationships.
• Participate in and represent company sales programs or events that positively impact business.
• Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts.
• Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience.
• Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner.

Training & Personal Growth and Development

• Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current.
• Execute the established sales plan by meeting the sales budget and tracking your progress to success.
• Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care.
• Compete with yourself to beat prior sales goals and max out sales budget.
• Maintain a professional appearance in compliance with company guidelines at all times.
• Be plugged in, curious, and excited about all of the latest beauty trends and techniques.
• Sought to further your product knowledge and client service skills.

Physical Requirements

• Physical abilities to support the essential functions of the role as listed above, such as stand and/or move throughout the store for the majority of work time to provide excellent customer service and beauty consulting.
• Able to stoop, kneel or crouch, and reach or grasp objects, including objects on lower shelves.
• Able to perform duties requiring manual dexterity (e.g., ear piercing).

Required Qualifications

• Sales oriented
• Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
• Strong interpersonal, organizational, and communication skills
• Goal-driven, with an ability to multi-task
• Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" Hours
• Ability to perform the tasks listed throughout the job description
• Demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
• In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish
• Must be at least 18 years old

Preferred Qualifications

• Prior Beauty Sales Experience
• Current knowledge of beauty products and brands
• Strong passion for beauty
• High school diploma or equivalent preferred

Why You’ll Love Working Here!

• Exposure to the latest and greatest product in the industry through brand interaction, training, and more
• Gratis. Everyone loves free samples!
• You will be overwhelmed with the number of excellent products you get to take home and try out
• Brand partners and other colleagues will present and discuss new and upcoming products and provide training on various initiatives
• You will be helping people on their path to better health
• When people feel good about themselves, that translates to the rest of their lives, and you will make an impact!